Edit Information Manager Account

Before you define the automated response on the Information Manager page, you need to first create an Information Manager account.

To create an Information Manager account:

Select a domain and user to associate the Information Manager settings with.
On the User Information Manager page, click the mailbox to Edit.
Enable Information Manager. Uncheck this box to disable settings.
Forwarding Address (optional). Disabled if Enable Information Manager not checked. Enter the email address you want email inquiries forwarded to after the automatic response is sent. If forwarding address is blank, all requests will remain in their associated mailboxes.
Should you want the message to be deleted without any forwarding. Enter as follows: "user-NUL@hostname.com".

Important: Virtual email domains without IP addresses must enter the full address, as it will authenticate against the primary domain with the full domain address.
Auto Response Message(required). Enter the response message to send to mail addressed to this account. The first 80 characters entered in the Message box are used as the subject of the message, and are displayed in the subject field.

When mail is sent to an Info Manager account, the sender's mail address is listed in a file with the extension .snt in the user's File Directory. To view this file, click the Information Manager Recipients link under Related Tasks at the bottom of the page.

Note: The automatic response message is saved in a file with an .inf extension in the folder of the user's account. If you want to set up the same Info Manager information for multiple accounts, copy the .inf file from one account directory to the directories of other accounts.

Viewing Information Manager Message Recipients