Note: The Release Notes contain the most up-to-date information about installing WhatsUp Gold. Read the release notes prior to installing to be aware of any potential installation issues.
Note: If you are installing WhatsUp Gold on a Windows 2003 Server, you must first install IIS 6.0 on the server prior to running the installation utility. For information on how to install and configure IIS, see Installing IIS on Windows Server 2003.
Installing WhatsUp Gold is a simple straightforward process, however there are several decisions that you must make, and options that you should be aware of before you install WhatsUp Gold.
Important: If you want to change the SQL Server user account, the account you want to use must have the same permissions as the 'sa' account. The password you create must meet any password complexity rules enforced by the local server or domain.
Note: It is recommended that port 80 be used for the WhatsUp Gold web site. If another port number is used, the URL for the WhatsUp Gold web site will require that port number to be appended to the hostname or IP address when forming the URL. For example if you chose 8888 as the port number instead of 80 your URL for a WhatsUp Gold install on the local host would be:
Note:If port 80 is used by a current IIS web site, you must either allow WhatsUp Gold to disable that web site and take over port 80, or choose another port.
Note: The default database name for the WhatsUp Gold database is
WhatsUp, the default name for the Flow Monitor database is
Netflow, and the default name for the Flow Monitor Archive database is
Note: The Netflow Archive database will use the Flow Monitor database name with the letters 'Ar' appended to the end. If you have changed the Flow Monitor database name to
NetFlowDB, the NetFlow Archive database will be
Note: The installation instructions in this document apply only to WhatsUp Gold Standard Edition and WhatsUp Gold Premium Edition. For installation instructions for WhatsUp Gold Distributed Edition or WhatsUp Gold MSP Edition, see WhatsUp Gold Distributed Edition Deployment Guide or WhatsUp Gold MSP Edition Deployment Guide.