Using the Printer Monitor
This monitor uses SNMP to collect data on SNMP-enabled network printers. If a failure criteria is met, any associated actions will fire. For example, you can monitor printer ink levels, for a paper jam, for low input media (paper), for a fuser that is over temperature, and more.
: In order for the Printer Active Monitor to work, in addition to being SNMP-enabled, the printer you are attempting to monitor must also support the Standard Printer MIB.
: This feature is only available in WhatsUp Gold Premium Edition. To update your license, visit the MyIpswitch portal.
To configure a Printer monitor:
- Go to the Active Monitor Library.
- From the web interface, click . The GO menu appears.
- If the WhatsUp section is not visible, click . The WhatsUp section of the GO menu appears.
- Select . The Active Monitor Library appears.
- or -
- From the main menu bar of the console, select . The Active Monitor Library appears.
- In the Active Monitor Library, do one of the following:
- Enter or select the appropriate information in the following fields.
- . Enter a name for the monitor. This name is displayed in the Active Monitor Library.
- . Enter a short description for the monitor. This description is displayed next to the monitor name in the Active Monitor Library.
- . Enter a numerical value for the threshold. If the ink level of any printer ink cartridge falls below this percentage, the monitor is considered down. By default, this option is not selected.
- . By default, the monitor watches for all of the listed printer alerts. If you would not like to monitor a particular alert, cancel its selection from the list. If the printer registers one of the selected alerts, the monitor is considered down.
: Your printer may not support all of the SNMP objects associated with the available monitor alert checks.
: Click to set the SNMP timeout and number of retries.
- Click to save changes.