The Tools menu

Use this menu to discover devices, access a desktop remotely, view running actions, perform database utilities, import trap definitions, and to acknowledge devices.

• Discover Devices. Select this command to perform a device discovery scan using the New Device Discovery Wizard.
• VoIP Configuration Utility. Select this command to run the WhatsUp Gold VoIP Configuration Utility. This command is only available if you have an active VoIP Monitor license.
• WhatsConnected. Select this command to open WhatsConnected. This command is only available if you have an active WhatsConnected license.
• Welcome Center. Select this command to access the WhatsUp Gold Welcome Center.
• Remote Desktop. Select this command to connect to a remote desktop.
• Running Actions. Select this command to view any actions that are currently running.

  Tip: You can use the Running Actions dialog to cancel running actions.

• Database Utilities. Use the submenu that appears to select a Database Utilities command.
  • Back Up WhatsUp SQL Database. Select this command to make a copy of your WhatsUp Gold SQL database.
  • Restore WhatsUp SQL Database. Select this command to restore your WhatsUp Gold SQL database with a previous version.
  • Back Up Flow Monitor SQL Database. Select this command to make a copy of your Flow Monitor SQL database.
  • Restore Flow Monitor SQL Database. Select this command to restore your Flow Monitor SQL database with a previous version.
• Services. Use the submenu that appears to select a Services command.
  • Restart the polling engine. Select this command to restart the WhatsUp Gold polling engine.
  • Restart the web server. Select this command to restart the WhatsUp Gold web server.
  • Restart the Flow collector. Select this command to restart the WhatsUp Gold Flow Collector Service.

    Note: This command only appears if WhatsUp Gold Flow Monitor is licensed and enabled. Your license file determines whether or not you can access a plug-in. To update your license to purchase WhatsUp Gold Flow Monitor, visit the MyIpswitch portal.

  • Restart the Alert Center. Select this command to restart the WhatsUp Gold Alert Center Service.

    Note: This command only appears if WhatsUp Gold Alert Center is licensed and enabled. To update your license, visit the MyIpswitch portal.

  • Restart the discovery engine. Select this command to restart the WhatsUp Gold discovery engine.
• Import Trap Definitions. Select this command to import trap definitions to the Passive Monitor Library using the Trap Definition Import tool.
• Acknowledge. Select this command to acknowledge device state changes.