The Processes tab provides key indicator process information for a selected device that WhatsUp Gold is monitoring. This information helps you learn about device processes and identify trends and issues that occur on a particular network device. You can use the Web Task Manager to view the processes running on WMI- or SNMP-enabled network devices.
Note: Microsoft Windows Server 2003 reports the VM Size column information in Kilobytes instead of Bytes. This is a known issue to be corrected in a future WhatsUp Gold release.
After you have identified a process that is causing device performance issues, such as an application executable like
Outlook.exe running multiple instances of the program, you can correct the problem to bring the device performance back to normal.
Note: Unlike the Windows Task Manager, you cannot terminate processes using the Web Task Manager. To terminate a task, you must log in to the computer where the task is running and use the Windows Task Manager to end the process.
To use the Web Task Manager:
Note: When viewing information for devices running Microsoft Windows, information gathered by SNMP may reflect a delay of one minute or more. This delay is caused by a limitation in how often Microsoft Windows updates SNMP values. For this reason, we recommend using a Speed of Medium or Slow when using SNMP to view interface information about a device running Microsoft Windows.
Note: Some differences exist in column names between the Web Task Manager and Windows Task Manager in Windows Vista and Windows 2008. The
Mem Usage column in Web Task Manager is named
Working Set (Memory) in Windows Task Manager on Windows Vista and Windows 2008. The
VM Size column in Web Task Manager has no corresponding column in Windows Task Manager on Windows Vista and Windows 2008.