Release Notes for Ipswitch WhatsUp Gold

In this File

Release Notes for Ipswitch WhatsUp Gold 2017 Service Pack 2

Release information

Product Name

WhatsUp Gold 2017

 

Version

Service Pack 2

 

Release date

November 28th, 2016

 

WhatsUp Gold Service Pack 2 (17.0.2)

The following released with WhatsUp Gold Service Pack 1 (17.0.2).

WhatsUp Gold Features

Important: Dynamic group membership in previous versions of WhatsUp Gold was determined by device role. When upgrading to WhatsUp Gold 2017, device types are converted for device roles. It may be necessary to rescan your devices to ensure they are assigned the desired device roles for dynamic group membership.

Defects resolved in WhatsUp Gold Service Pack 2 (17.0.2)

Defect ID

Category

Issues

WUG-23787 WUG-23786 WUG-23785

Reports

Corrected issues where stored procedures could be missing form customer’s database resulting in reporting errors during the database schema validation.

WUG-23772

Map

Corrected an issue preventing link status on connectivity lines from working properly.

WUG-23765

Devices

Corrected an issue where device icons could randomly change status indicator colors.

WUG-23684

UI

Corrected an issue causing an inaccurate message informing the user they are using technical preview edition to displayed.

WUG-23662

Authentication

Corrected an issue with nested active directory groups which could prevent users from logging in using external authentication.

WUG-23125

Discovery

Corrected an issue potentially causing discovery to run out of TCP ports due to a .NET 4x requirement.

WUG-23119

Database

Corrected an issue causing inconsistent counts between the Discovered Device Data and Discovered Device tables as well as the Discovery Scan Device Data and Discovery Scan Device tables.

WUG-23113

Reports

Corrected an error causing the Interface Errors/Discards report to show inaccurate charts and values.

WUG-23084

Reports

Corrected an issue in the Interface Traffic Report causing all monitored interfaces to export to PDF when only specific interfaces were selected.

WUG-23076

Monitors

Corrected an issue causing the Interface Active Monitor to display an interface as down when it is actually up.

WUG-23009

Reports

Corrected an issue causing the Start/Update Monitoring dialog to set incorrect parameters for the Discovered Devices group.

WUG-23006

Reports

Corrected an issue preventing the Device Health dashboard view from successfully refreshing data.

WUG-22976

Reports

Corrected an issue causing utilization reports to display 'Device not found' when the selected device has previously been deleted from WhatsUp Gold, then rediscovered.

WUG-22981

Reports

Corrected an issue preventing the Completely Down Devices report from being successfully filtered by device group.

WUG-22971

Reports

Corrected an issue preventing the Completely Down Devices report from filtering data properly.

WUG-22963

Reports

Corrected an issue causing one or more reports on the Device Status dashboard to display "No records found" for non-admin users.

WUG-22919

Reports

Corrected an issue causing reports on the Device Status dashboard to display inaccurate data after the report settings have been modified.

WUG-22886

Discovery

Corrected a problem preventing discovery from successfully applying custom WMI based active and performance monitors to devices with valid windows credentials.

WUG-22869

Discovery

Corrected an issue causing discovery to assign monitors which require SNMP credentials to devices added to the My Network map which do not have SNMP credentials assigned.

WUG-22884

Devices

Corrected an issue causing a modified IP address to revert to the original when the device to which it is assigned is rediscovered/rescanned/refreshed.

WUG-22828

Devices

Corrected an issue generating a 'Request URL too long" error when attempting to edit a device with a large number of configured IP addresses.

WUG-22807

Monitors

Corrected an issue preventing performance monitors from collecting data when those monitors were created in the Device Monitor Setup dialog.

WUG-22800

Map

Corrected an issue preventing the map grid from persisting when a user logs out, then logs back in.

WUG-22779

User Interface

Corrected an issue which generated errors when either the device properties or monitor setup dialogs are accessed for the first time following installation.

WUG-22758

Monitors

Corrected an issue preventing the Disk Utilization performance monitor from polling when assigned to a Windows Server guest on a Hyper-V host.

WUG-22725

Device Properties

Corrected an issue preventing the user from successfully renaming the display name or editing notes for a device.

WUG-22686

Discovery

Corrected an issue causing Firefox to potentially lose, then regain server connectivity when discovering large networks with IP range gaps.

WUG-22609

Devices

Corrected an issue in which a deleted device could appear in search results and subsequently opened.

WUG-22541

UI

Corrected an issue in which toggle controls appeared for passive monitors in the Device Monitor setup interface.

WUG-22533

Roles

Corrected an issue causing custom roles to be lost following upgrade from WhatsUp Gold 2016 (16.x).

WUG-22532 WUG-22255

Database

Corrected an issue causing orphaned devices to be deleted from WhatsUp Gold following upgrade.

WUG-22530

Database

Corrected an issue preventing the database migration utility from running during repair installation.

WUG-22468

Licensing

Corrected an issue with the SKU in the installation program causing the incorrect product to be activated during in-product registration.

WUG-22463

Dynamic Groups

Corrected an issue preventing the dynamic group "Storage Devices" from being displayed properly.

WUG-22429

UI

Corrected an issue for very large device counts in the Discovered Network that could affect system performance.

WUG-22428WUG-22402

UI

Corrected an issue causing the user interface to become unresponsive when initiating a single device discovery when an excessive number of device groups exist.

WUG-22375

UI

Corrected an issue preventing the user from navigating to the previous view and causing the UI to become unresponsive when using the internet browser's 'back' control.

WUG-22373 WUG-21867

Device Properties

Corrected an issue causing an erroneous error applicable to wireless information to appear when accessing the Device Properties interface.

WUG-22359

Poller

Corrected an issue preventing WhatsUp Gold from successfully polling devices using DNS.

WUG-22230

Reports

Corrected an issue with the custom date range filter in the Active Monitor Availability report.

WUG-22285

Database

Corrected an issue causing NFArchive database upgrade to potentially hang or take a long time to complete.

WUG-22262

Database

Corrected an issue preventing a customer from successfully adding devices to WhatsUp Gold 2017 or WhatsUp Gold 2017 Service Pack 1.

WUG-22153

Discovery

Corrected an issue causing the default SNMP port number to be used instead of the user-defined port number during single device discovery.

WUG-22138

Discovery

Corrected an issue preventing the successful discovery of Hyper-V if the target server NetBIOS is not available.

WUG-21948

Discovery

Corrected an issue causing discovery to run slow.

WUG-21943

Tools

Corrected an issue preventing the MIB Walker from successfully walking an OID containing opaque values and subsequently returning valid data.

WUG-21873

Reports

Corrected an issue with the Monitors Applied dashboard report in which links to full page views did not launch with the applicable device in focus.

WUG-21724

Reporting

Corrected an issue preventing some full page reports which include last poll data from auto-refreshing.

WUG-21678

User Accounts

Corrected an issue with user account credentials preventing the end user from logging in as 'guest'.

WUG-21635

Reports

Corrected and issue in which the Wireless Client report was being displayed in UTC instead of the time zone in which the server was located.

WUG-21631

UI

Corrected an issue causing the expand list view control to fail when 'Stay in map view' is selected.

WUG-21627

UI

Corrected an issue causing the device information card to incorrectly report no credentials assigned to the selected device.

WUG-21516

Installer

Corrected an issue preventing the installer from successfully unregistering DLL assemblies when upgrading to service pack 1 resulting in installation errors.

WUG-21496 WUG-19486

UI

Corrected an issue causing invalid device nodes on the My Network map to become unresponsive.

WUG-21487

Configuration Management

Corrected an issue preventing the user from successfully saving changes to scheduled task - alert center threshold email configuration when "Detects configuration changes on a device" option is enabled.

WUG-21480

UI

Corrected an issue causing potential inconsistencies between the expected and actual number of devices shown in a device group.

WUG-21440

Wireless

Corrected an issue preventing rogues from being excluded until the applicable report view was refreshed manually.

WUG-21359

Map

Corrected an issue causing connectivity and/or dependency links between devices to disappear after enabling and disabling map overlays

WUG-21234

Monitors

Corrected an issue causing RemoteLoginConsole to hang after logging out.

WUG-21156

Map

Corrected an issue preventing devices from successfully being monitored from the Discovered Network map following upgrade from v16.x.

WUG-21149WUG-20901

LDAP

Corrected an issue preventing user accounts to be auto-generated successfully using LDAP and secure mode.

WUG-21143

Credentials

Corrected an issue preventing credentials from being successfully applied to devices when using the bulk field change function.

WUG-21142

Device Properties

Corrected an issue causing the user interface to become unresponsive when the device properties section of the device status interface is selected.

WUG-21136 WUG-19707

User Interface

Corrected a permissions issue which allowed the user to select a device group rather than being limited to single devices in the device status interface.

WUG-21090

Device Groups

Corrected an issue in which the option for manually removing device from a user-defined layer 2 dynamic group was presented to the end-user.

WUG-21020

Discovery

Corrected an issue preventing discovered devices from being successfully added to the My Networks group.

WUG-20656

Monitors

Corrected an issue preventing the Active Monitor Status from updating in the list view.

WUG-20647

Report

Corrected an issue preventing the Quarterly Availability Summary from successfully exporting report data.

WUG-20359

Device Management

Corrected an issue causing inconsistent/incorrect behavior applicable to up and down dependencies applied to devices.

WUG-20310

Device Properties

Corrected an issue causing problems modifying/saving display names in the Device Properties interface.

WUG-20163

Help

Corrected an issue preventing help content from launching properly using IE11.

WUG-20078

Reports

Corrected an issue causing utilization reports to show incorrect values for interface speed.

WUG-19854 WUG-21370

Wireless

Corrected an issue causing date range filters to function incorrectly in wireless monitoring reports and logs.

WUG-19760

Report

Corrected an issue preventing the Start vs Run Configuration Report from successfully exporting report data.

WUG-19678

Overlays

Corrected an issue causing WhatsUp Gold to attempt to apply actions to phantom nodes when both actual wireless devices and client notes are selected.

WUG-19676

User Rights

Corrected an issue in which the Delete Group option was missing from the right-click menu for users with the Manage Device Groups user right enabled.

WUG-19422

Device Groups

Corrected an issue preventing the user from deleting a layer 2 device group containing one or more devices.

WUG-19238

Device Groups

Corrected an issue potentially preventing users from moving or copying devices/device groups depending on the users' specific user rights and group memberships.

WUG-19202

Device Groups

Corrected an issue which generated an error when selecting a dynamic group on the map view, then switching to a custom layout, which are not supported by dynamic groups.

WUG-16098

Monitors

Corrected an issue causing the SSH active monitor to fail after upgrade.

WUG-13670

Logs

Corrected an issue causing incorrect characters to appear in place of IP addresses in the Details section of the Error Log for the Passive Monitor report.

WUG-9766

Alerts

Corrected an issue causing old email notifications to fire after upgrade.

WRLS-99

Reports

Corrected an issue preventing the Wireless Bandwidth report from displaying data unless the trendline checkbox is disabled.

WRLS-28

Wireless

Corrected an issue preventing the wireless overlay from displaying connected devices when using a Cisco WAP321 device.

WCF-798 WUG-22929

Configuration Management

Corrected an issue potentially preventing the Configuration Management tab from appearing in the device properties interface under specific conditions.

WCF-781

Configuration Management

Corrected an issue in which the running config was displayed on both sides of the archive compare interface instead of startup vs running.

PFM-21242

SNMP

Corrected an issue potentially preventing the successful forwarding of SNMP traps.

DEP-3065

Installation

Corrected an issue in which the NFArchive and NetFlow databases remained after uninstalling WhatsUp Gold.

APM-1797

Application Monitoring

Corrected an issue preventing applications from being discovered successfully if the applicable application profile contains attributes within components marked as discoverable.

APM-1794

Application Monitoring

Corrected an issue causing an error to be generated when the Application State Change log is refreshed.

APM-1782

Application Monitoring

Corrected an issue causing application monitoring to generate an exception if the '>' character is followed immediately by a non-numeric character.

APM-1781

Application Monitoring

Corrected an issue preventing the OK/Cancel buttons from functioning properly in the Service Name interface.

System Requirements

Operating system and virtual environment requirements

This service pack introduces compatibility with Microsoft Windows Server 2016 Standard.

Database requirements

This service pack does not require or introduce changes to the WhatsUp Gold database requirements.

Web server requirements

This service pack does not require or introduce changes to the WhatsUp Gold Microsoft IIS requirements.

Framework and accessibility requirements

This service pack does not require or introduce changes to the WhatsUp Gold framework and accessibility requirements.

Web and mobile interface requirements

This service pack does not require or introduce changes for internet browsers.

Poller Requirements

This service pack does not require or introduce changes to the WhatsUp Gold poller requirements.

Installing WhatsUp Gold

Note: WhatsUp Gold 2017 Service Packs support direct upgrade installations from:
-WhatsUp Gold v15.x
-WhatsUp Gold v16.0.x
-WhatsUp Gold v16.1.x
-WhatsUp Gold v16.2.x
-WhatsUp Gold v16.3.x
-WhatsUp Gold v16.4.x
-WhatsUp Gold 2016
-WhatsUp Gold 2017

This release is a full install and may be installed without first installing WhatsUp Gold 2017. Refer to the Installing and Configuring WhatsUp Gold guide for details about installation, upgrade, activation, and uninstall.