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What's New in WhatsUp Gold 2019

We're excited to announce the following features and enhancements implemented in the latest version of WhatsUp Gold.

IT Network Administrators like yourselves helped choose many of the features that went into this release. We always want to hear from you to improve and make WhatsUp Gold your "one-stop" solution for network management. Make sure to join and participate in the Ipswitch Community to provide feedback on future releases, or consider joining our beta program by contacting our support team.

New Application Monitoring User Interface and Associated Workflows

Top Community Request

The Ipswitch Community spoke and wanted a better way to quickly setup Application Monitors.

The user Interface for Application Monitoring Add On has been updated in 2019 to simplify workflows and improve usability. Now you can more easily monitor Microsoft, Oracle, Linux, and Java-based applications and services to assure optimal service levels to your users. High-level application status can immediately be seen on the map and device list when the application monitoring overlay is enabled. You also now have complete control to edit each monitored application, as well as discover applications running in your network you may wish to monitor.

Play VideoLearn more about Application Monitoring

WUG19.0-New APM UI

WhatsUp Gold Live Activity

Want a way to see everything WhatsUp Gold is doing in the background? WhatsUp Gold Live allows you to see activity occurring in all areas of the application in near real-time. This feature is an alternative to navigating through several windows and reports, and you can now more easily discover issues which may have been difficult to see.

Play VideoLearn more about Live Activity

Status Bar

WUG19.0-WhatsUp Gold Live Status Bar

WUG19.0-WhatsUp Gold Live Status Bar

Live Activity Report

WUG19.0-WhatsUp Gold Live Viewer

More Control with Custom Maps

Top Community Request

We've added more controls for you to design custom network maps the way you want to see them.

Snap To Grid Functionality

WhatsUp Gold 2019 now includes 'Snap to Grid' for more precise control when moving and aligning devices and annotations. Maps now include higher zoom levels to more conveniently view complex networks.

Enhanced Custom Grid

The grid can now be turned on or off and will scale with other elements on the map while zooming.

Uppercase Device Names

To help streamline the look of your custom maps, you can automatically change all device names to uppercase.

Play VideoLearn more about Custom Maps in WhatsUp Gold

WUG19.0-Snap To Grid

Consolidated Logs Full Page Report

Top Community Request

We've taken the headache out of needing to review various logs and activity by consolidated logs into a single full-page report. You can sort by Log Name, Severity and Time.

WhatsUp Gold HelpLearn more about Consolidated Logs

WUG19.0-HTTP Consolidated Logs

Suspicious Traffic Report

New Feature

It is critical for Network Administrators to recognize and pinpoint suspicious traffic which can put their network at risk and lead to security breaches, threats or damage.

Suspicious Traffic Report reveals traffic and conversations with suspicious IP addresses inside or outside your network, allowing you to act quickly and take appropriate measures to correct the threat and minimize damage. A new IP Reputation library gives you control over suspicious IP address lists with the ability to retrieve up to date blacklists from trusted sources or create your own. In combination with this report, you can also configure and send alerts based on abnormal user network behavior patterns.

WhatsUp Gold HelpLearn more about Suspicious Traffic Reports

Additional Features

Enhanced HTTP Content Monitor Functionality

WhatsUp Gold HelpLearn more.

With WhatsUp Gold version 2019, this monitor now supports additional authentication methods for NTLM challenge-based authentication.

WUG19.0-HTTP Content Monitor Improvements

Enhanced Maintenance Mode

WhatsUp Gold HelpLearn more.

You can now enter a Reason when placing a device into Maintenance Mode and view these reasons in the new Maintenance Mode Report.

Keep track of why devices are in maintenance and simplify communication with your team.

WUG19.0-Maintenance Mode Reason

Added Support for Aruba Instant Access Point Wireless Devices

WhatsUp Gold now includes support for Aruba's extensive series of wireless access point devices.

WUG19.0-Aruba IAP

New Report for Devices in Maintenance

WhatsUp Gold HelpLearn more.

Devices in Maintenance report displays a list of all devices currently in Maintenance Mode.

WUG19.0-Devices In Maintenance

New Brand Functionality Accessible From Device Properties

WhatsUp Gold HelpLearn more.

You can now apply a Brand to a device and access the Brand Library directly through the Device Properties window.

WUG19.0-New Brand

Network Traffic Analysis IP Address Reputation Library

Learn more.

The new NTA IP Reputation Library in WhatsUp Gold gives you control over suspicious IP addresses lists used in the Suspicious Traffic reports and monitors. With the IP Reputation Library, retrieve up-to-date blacklists from trusted partners and stakeholders of the Internet community, or create your own blacklists. These IP addresses are used as a reference for considering network traffic that might be suspicious via Suspicious Traffic Report and alerts.

WUG19.0-IP Reputation Database

New Configuration Archives Report

WhatsUp Gold HelpLearn more.

Compare selected differences, view, manage, and export running and backup Configuration Archives from a new dashboard.

Bulleted Item 1 - Configuration Archives Report.png

View configuration archives from multiple devices in one convenient report. Discovery reveals when devices qualify for environment-specific Add Ons and monitoring. This is available in the Analyze menu under the WhatsUp Gold Add Ons category.

Bulleted Item 2 - Plug-In Notification for Customer

Updated and improved

We're committed to building the best in class software for network and application monitoring. See a problem, or an area in need of improvement? Participate and post your suggestions in the Ipswitch community. We're listening.

Feature Area Item Details
User Interface APM-1949
Improved

The user Interface for Application Monitoring has been updated in 2019 to simplify workflows and improve usability.

User Interface WUG-35553
New

WhatsUp Gold Live Activity is a new feature that allows you to see activity occurring in all areas of the application in near real-time. This feature is an alternative to navigating through several windows and reports, and you can now more easily discover issues which may have been difficult to see.

Map WUG-35667
Improved

Custom Maps have been improved with "Snap to Grid" functionality and the ability to display all device names as uppercase. The grid can now be turned on or off and will scale with other elements on the map while zooming.

Reports FLM-4239
New

Suspicious Traffic Report reveals traffic and conversations with suspicious IP addresses inside or outside your network, allowing you to act quickly and take appropriate measures to correct the threat and minimize damage.

Services WUG-13921
Improved

Enhanced HTTP Content Monitor now supports additional authentication methods for NTLM challenge-based authentication.

User Interface WUG-29561
Improved

You can now enter a Reason when placing a device into Maintenance Mode.

Reports WUG-12652
New

Devices in the new Maintenance Report displays a list of all devices currently in Maintenance Mode.

Library FLM-4238
New

The new NTA IP Reputation Library gives you control over suspicious IP addresses lists used in the Suspicious Traffic reports and monitors.

User Interface WUG-20390
Improved

You can now apply a Brand to a device and access the Brand Library directly through the Device Properties window.

Device WRLS-164
New

WhatsUp Gold has added support for Aruba wireless access point devices.

Installation DEP-4608
Fixed

WhatsUp Gold 2018 Service Pack 2 and 3 installers caused the installation to abort on upgrades and fresh installations with "Failed To Load InstallLicensingUtils.dll".

InstallationDEP-4621
Fixed

An error was generated when WhatsUp Gold was installed with no specified IIS role.

DatabaseFLM-4250
Fixed

The nightly cleanup on the host table caused a timeout when the database contains a large number of flows.

LogsWCF-671
Improved

All trace activity is now saved to a file when using debugging.

DevicesWCF-857
Fixed

The trim command in the default script would trim output unexpectedly for Cisco devices.

DatabaseWCF-890
Fixed

Each run of a backup job would create a new archive if the backup contains double-byte characters.

Config MgmtWCF-967
Fixed

Users were prevented from saving a copy of results to... in New or Edit Schedule Task.

DatabaseWCF-977
Fixed

Users were prevented from saving copy of a config to a new file location if a backup already exists in the database.

WirelessWRLS-35
Fixed

Aruba devices were prevented from returning wireless data stored in OID 1.3.6.1.4.1.14823.2.3.x

DevicesWUG-18129
Improved

Added ability to gather service tag information for Dell PowerEdge R710.

DatabaseWUG-20346
Fixed

Warnings were generated during schema check validation.

ReportsWUG-20444
Fixed

Custom sorting in reports was prevented from being retained when reopening or exporting.

Alert CenterWUG-22098
Fixed

Alert Center errors were prevented from displaying non-ASCII characters correctly.

ServicesWUG-24053
Fixed

Windows Services report was prevented from displaying data seemingly at random from run to run.

PollingWUG-32707
Fixed

The Poller Controller was prevented from starting after an upgrade. (Error attempted to divide by zero.)

PollingWUG-32833
Fixed

Connecting scalability pollers to WhatsUp Gold servers on the same domain have been corrected.

CredentialsWUG-33325
Fixed

WhatsUp Gold was prevented from retrieving CPU utilization date from an EXSI hosting using SNMP credentials.

DevicesWUG-33561
Fixed

The Forwarding Table Inventory was incomplete on the H3C (HP 3Com) switch.

DiscoveryWUG-33704
Fixed

WhatsUp Gold was assigning the incorrect role (Windows 8.2 vs 10) to a device depending on the combination of credentials used.

PollingWUG-33886
Fixed

The Polling Controller and occasionally other services would crash on C++ code (ispa13).

ReportsWUG-34086
Fixed

Custom filtering in dashboard reports was not retained when reopening or exporting.

Dynamic GroupsWUG-34940
Improved

Preconfigured dynamic group names have been shortened to better fit within the device tree and report filters.

ReportsWUG-35096
Fixed

Exporting report data to PDF would cause an error when the Device Information and Status report was included as part of the dashboard.

MIBWUG-35108
Fixed

The SNMP MIB Manager would display errors and warnings in good files.

DatabaseWUG-35117
Fixed

Qualified WhatsUp Gold 2019 with Microsoft SQL Server 2017.

User InterfaceWUG-35166
Fixed

The Device Information Card was prevented from displaying all information when selecting a device using the 'include devices in sub-groups' option.

ReportsWUG-35226
Fixed

WhatsUp Gold was prevented from displaying serial numbers for APC UPS devices in the Asset Inventory report.

MonitorsWUG-35263
Fixed

The SNMP Interface Performance Monitor would not work properly with Meraki devices.

MonitorsWUG-35295
Fixed

A BFC error in the web occurred when attempting to change passive monitor assigned actions after selecting a group.

MapsWUG-35512
Fixed

An error occurred when rebuilding groups and links and how they appear in the Auto Map view.

MonitorsWUG-35599
Fixed

There was an issue with case sensitivity with the Process Active Monitor.

DiscoveryWUG-35604
Fixed

Discovery was prevented from successfully discovering all Hyper-V guests.

MonitorsWUG-35610
Fixed

Some service active monitors were prevented from working as expected following upgrade.

Traffic AnalysisWUG-35787
Fixed

WhatsUp Gold would check the Tor node list even if the Tor threshold has been removed.

User InterfaceWUG-35888
Fixed

The date/time column was prevented from being displayed in the Configuration Management Policy Audit report.

DatabaseWUG-35961
Fixed

NMConfig and RemoteDBConfig would fail when the SQL user password contains a semicolon (;).

MonitorsWUG-35962
Fixed

Windows Event Log monitor was preventing text in the Rules Expression Editor from being retained.

DiscoveryWUG-35971
Fixed

Credentials were prevented from being applied properly during Discovery.

MapsWUG-36013
Fixed

The user was prevented from deleting premade and custom link lines in the custom map view.

MonitorsWUG-36015
Fixed

SNMP active monitor errors were being generated.

MonitorsWUG-36046
Fixed

The option for 'Down if the process is running' no longer worked with Process Monitors.

DiscoveryWUG-36236
Fixed

Discovery was incorrectly assigning device roles based on SNMP responses.

LogsWUG-36245
Fixed

Unnecessary errors were appearing in Logger Health Messages, "Value was either too large or too small for an Int64".

MonitorsWUG-36249
Fixed

The WMI Service Monitor failed due to an Invalid Query.

User InterfaceWUG-36398
Fixed

Filters for specific interface numbers against roles prevented from working properly.

DiscoveryWUG-36414
Fixed

Device Rescan caused Active Monitors to be added without Use in Rescan enabled and without role assignment.

DiscoveryWUG-36420
Fixed

Installed software information was inconsistent between Device Scan and Discovered Network Device interfaces.

MonitorsWUG-36451
Fixed

Characters in Active Monitor arguments caused problems following an upgrade.

MonitorsWUG-36476
Fixed

The Interface Utilization performance monitor was added to newly-discovered Windows devices with incorrect polling protocol.

DGARWUG-36477
Fixed

Device Details would load slowly when device group access rights were enabled (except for the admin account).

PollingWUG-36483
Fixed

An extremely large database (32K devices) caused NmPollingController to crash on startup.

MonitorsWUG-36543
Fixed

The HTTP Content Monitor would fail with a timeout and too many redirects.

DiscoveryWUG-36608
Fixed

"Refreshed" devices would be added to the root group in WhatsUp Gold when Discovered Devices were missing.

User RightsWUG-36637
Improved

Added the ability to limit access to Service Agreement expiration information in the WhatsUp Gold web interface.

SecurityWUG-19600
Improved

Upgraded to Visual Studio 2017 Runtime Libraries.

DevicesWRLS-69
Improved

Added support for new Aruba Instant Access Points (OID 1.3.6.1.4.1.14823.2).

VirtualWVRT-4063
Fixed

The Virtualization Sync task would generate "Virtual Monitoring is not enabled" errors in Logger if the user was not licensed for Virtual.

Things You Should Know

Important: After upgrading WhatsUp Gold, please restart the WhatsUp Gold server and clear the cache and local storage for browsers on all machines that will access the WhatsUp Gold server.

System Requirements

For more information about what is needed to operate WhatsUp Gold, see System Requirements.

 

 

 

 

APRIL

2

2019