Contents

Introduction to IMail Administrator About Help Web Administrator and Client IMail Administrator Requirements New for Version 10.01 Accessing the IMail Web Administration Using Internet Information Services (IIS) Virtual Directories Additional Resources Installing Patches and Upgrades Table of Features Helpful Definitions File Attachment Settings IMail Processing Order Installing Installing IMail Server Administrator Setting the EMail Domain Name (Official Host Name) Setting Up an Alias for a Host Setting Database Options Installing SSL Keys Folder Permissions and IIS Configuration Adding a User During Install Installing Patches and Upgrades Using the IMail Installation Log File Mail Domain (Host) Configuration Domain Properties Adding a New IMail Domain Configuring an NT/AD database About Virtual Mail Domains (Hosts) LDAP Settings Bouncing Spam Messages using Rules Default Service Ports Setting up a Dial-up Internet Connection Method 2 Example Using ETRN to Retrieve Mail on a Dial-up Connection. Method 3 Example Changing the IP Address of a Host Setting Up a Mail Gateway Setting up IMail Server as a Backup Mail Spooler User Mail Accounts Creating User Database Using the Windows NT/Active Directory Database Importing Windows NT Users Using the IMail Database Configuring an External User Database Working with Individual User Accounts Vacation Message About Beeper/Pager Aliases Customizing the Full Mailbox Notification Message Full Mailbox Notify Example System System Settings DNS Black Lists (Server Level Options) Understanding DNS Black Lists How Black Lists Work Add/Edit the DNS Black List View Queue Managing Messages in the View Queue Page Cleaning the Spool Directory (Isplcln.exe) File Extensions of Files in the Queue Beginning Character of Files in the Queue Registry Backup Back Up IMail Registry Restoring IMail Registry Backing Up IMail Server System Files Backing Up User Mail Domain Administration System Administrator Domain (Host) Administrator Domain Management Domain Properties Adding a New IMail Domain Configuring an NT/AD database Example of Active Directory "built-in" Configuring an External User Database Adding a Virtual Host (adddomain.exe) Deleting an IMail Domain Setting the IP Address for a Virtual Host Setting Up a Virtual Host Without an IP Address User Administration User Properties Change Password Rename User ID Add User to Collaboration Specify Corresponding Collaboration User Adding an IMail User Adding Users (adduser.exe) Deleting an IMail User Deleting an IMail User from Aliases/Lists Managing the Client Disk Space Indicator LDAP Information for IMail Users File Directory Settings for IMail Users Inbound Delivery Rules for IMail Users Adding Inbound Delivery Rule Conditions for IMail Users Adding an Inbound Rule Condition Vacation Message Viewing Vacation Message Recipients Information Manager (Auto Responder) Add Information Manager Account Auto Responder Variables Edit Information Manager Account Add Information Manager Sub-Mailbox Responses Viewing Information Manager Message Recipients Default User Settings User Utilities Global User Changes Importing Windows NT Users Exporting Domain Users to File Finding Orphan Mail Accounts Set "Reply To" Address Deleting Messages by Date Deleting Old Messages (immsgexp.exe) Sending Mail to All Users (mailall.exe) Spam Filtering (Domain Level) Alias Administration Setting Email Alias Options Creating an Email Alias About Standard Aliases About Domain Aliases About Group Aliases Creating "nobody" Alias Allow remote mail to local groups About Beeper/Pager Aliases Program Alias Adding Aliases using "addalias.exe" Utility Adding Alias to a Domain Using "addalias.exe" Adding Alias to Primary Domain Using "addalias.exe" Deleting an Alias using "addalias.exe" Utility Using a Text File (adduser.exe) Addalias Text File Example List Administration Types of List Server Mailing Lists Moderated Lists Open Lists Subscriber Lists Add / Edit Lists General List Options The "Help" File The "Subscribe" File List Users Adding Users to a List View "Addresses" File View Users File List Security Kill File for a List Poster File for a List Local List Administrator Inbound Delivery Rules for IMail Lists Adding Inbound Delivery Rule Conditions for IMail Lists Adding an Inbound Rule Condition Using Delivery Rules for a List-Server Mailing List List Digest Settings List Digest Subscribers Adding A List Digest Subscriber Overview of Mail Digests Subscribing to a Digest Digest Scheduling Digest Message Separators Digest Header Digest Trailer Example - Digest Schedule Periodicity Advanced List Options Syntax Message No List Message Searching Lists for a User Poster's List (Subscribed List) Posters List (Moderated Lists) List Owner Shortcuts for Subscribing and Unsubscribing Testing a List-Server Mailing List Adding a Subscriber by Forwarding Sending Mail to a List Requesting and Subscribing to List Information List Owner List Moderator LDAP Settings Setting IMail LDAP Options Attachment Blocking Adding Attachment Blocking types InBound / Outbound Rules How Rules are Stored and Processed Using IMail Rules to Filter Spam Inbound Delivery Rules for IMail Domains Adding Inbound Delivery Rule Conditions for IMail Domains Adding an Inbound Rule Condition Outbound Delivery Rules for IMail Domains Adding Outbound Delivery Rule Conditions for IMail Domains Storing Search Strings in an External Text (.rul) File External Text File Example Adding Multiple Conditions to Rules Rule with Multiple Conditions Example Rules Syntax Condition and Quantifier Syntax Text Patterns Message Area Special Characters Examples of Delivery Rules Example for Entering Rules in the Rules.ima File Examples of Delivery Rules Example for Entering Inbound Rules in the Rules.ima file Example 4 for Entering Inbound Rules in the Rules.ima file Example for Entering Rules in the Rules.ima File Example for Entering Outbound Rules in the Orules.ima file Sending spam to a specific folder in a user account Receiving Mailing Lists and Newsletters that are identified as spam Determining Which Rule Trapped a Message Example 4 for Entering Inbound Rules in the Rules.ima file Example for Entering Rules in the Rules.ima File Example for Entering Inbound Rules in the Rules.ima file Example for Entering Outbound Rules in the Orules.ima file Sending spam to a specific folder in a user account Receiving Mailing Lists and Newsletters that are identified as spam Determining Which Rule Trapped a Message White List Administration IP Addresses and/or Address Ranges to Trust Domains and/or Email Addresses to Trust Wild Card Examples for Trusted Addresses Peer List How Peering Works Creating Peer List Trailer.txt - IMail Server Message Footnote AntiVirus Anti-Virus Settings (BitDefender) Overview of Standard Anti-Virus (BitDefender) Updating Virus Definitions (BitDefender) Scheduling AVUpdate to Run Automatically (BitDefender) Anti-Virus Logging (BitDefender) Anti-Virus Settings (Symantec) Overview of IMail Anti-Virus (Symantec) Anti-Virus Administration (Symantec) Alert Administrator Email File Extensions (Symantec) Customizing IMail Anti-Virus Settings Inserting a Customized Message into a Repaired File Updating Virus Definitions (Symantec) Enabling Anti-Virus Logging (Symantec) Viewing Anti-Virus Log Files IMail Anti-Virus Logging Options Error Codes in the SMTP Log Understanding Anti-Virus Entries in the Mail Queue Antispam Antispam Overview Types of Antispam Filters Antispam Configuration Overview About Your Spam Signature IMail Antispam Processing Order Installing Updated Antispam Files Forwarding Spam to Ipswitch Forwarding Spam Messages (Example) Antispam FAQs Server Level Antispam Options (Black Lists) Understanding DNS Black Lists How Black Lists Work DNS Black Lists (Server Level Options) Connection Checks Trusted DNS Blacklists Adding a DNS Black List to the Email Domain Creating a rule to filter messages listed in a black list Spam Filtering (Domain Level) Premium Filter (Only Premium and Plus Versions) False Positive Example Forwarding Spam to Ipswitch Modifying the Subject for Premium Antispam Filtering Statistical Filtering Setting Antispam Statistical Filter Options (Content Filtering) Statistical Filter Advanced Options Editing Statistical Filter Word Value (definition) Exclude List (definition) Phrase Filtering Setting Phrase Filter Antispam Options (Content Filtering) What should be in the phrase list? Normalizing Words HTML Features Filter Overview of HTML Filtering Nested Tables Hyperlinks Image Tags Invalid Tags Script tag Mailto: Hyperlink Deceptive URLs Embedded Comment Deceptive Text Details for HTML Feature Filtering Example HTML Feature Configuration X-Header Example 1 X-Header Example 2 HTML Filtering Example of Scanning Email URL Domain Black List URL Domain Black List Entry (Example) HTML Scan Example HTML or Plain Text Scan Example Broken MIME Headers Modifying the Subject for Broken MIME Headers Enable Content Filtering SPF Filtering Configuring Sender Policy Framework (SPF) Setting up an SPF record SPF Result - Fail SPF Result - Soft Fail SPF Result - Error SPF Result - Temp Error SPF Result - Neutral SPF Result - None SPF Result - Pass Default Subject Values for SPF Connection Checks Trusted DNS Blacklists Adding a Trusted DNS Black List Logging Using Antispam Log Entries Setting the Antispam Logging Options Antispam Log Messages Connect Filtering Log Messages Content Filtering Log Messages Spam X-Header Explanations Antispamseeder Utility Overview (antispamseeder.exe) Preparing Mailboxes for use with antispamseeder.exe Antispamseeder Parameters Identifying spam with double byte characters Merging Antispam-table.txt files Adding a New Word to the antispam-table.txt File Deleting Words from Antispam-table.txt Resolving Incorrectly Identified Email Creating Separate antispam-table.txt Files for Multiple Email Domains Customizing an EMail Domain's antispam-table.txt File Example - Spam Word Counts Example - Non-Spam Word Counts Modifying Word Counts of Existing Words Creating URL Domain Black List with antispamseeder.exe Creating URL Domain Black List and Antispam-Table.txt Files Using Antispamseeder.exe to identify wildcards Using the antispam-table.txt File Modify Subject for URL Domain Black List Mailbox Path Word (defined for the antispam-table.txt file) Do I need to alter the word tables in the antispam-table.txt file? Changing the Word Count for a Word (Example) Word count Troubleshooting Troubleshooting Antispam Minimizing False Positives Identifying spam with double byte characters Ensuring Mailing List and Newsletter Delivery Pager Problems Collaboration Manage Collaboration Users Collaboration User Folders and Access Add/Edit a Collaboration User Granting Access to a User's Personal Folders Managing Collaboration Groups Adding a New Collaboration Group Adding Members to a Collaboration Group Modifying Collaboration Group Properties Deleting a Collaboration Group Granting Access to Group Public Calendars & Contacts Select Users' and Groups' Folder Access Public Folder Properties Options Granting Access to Public Folders Collaboration Settings Services Service Administration Overview Configuring IMail Services Viewing the Status of IMail Services Logging into IMail Services Setting Service Administration Options SMTP Setting SMTP Options Relaying Mail for Addresses Adding Relay Addresses Editing Relay Address Setting SMTP Control Access Options Add/Edit SMTP Access Control List SMTP Kill File Options SMTP Kill file Examples SMTP Accept List Options SMTP Accept List Examples SMTP White List Adding to SMTP White List Editing the SMTP White List SMTP Domain Forwarding Adding to Domain Forwarding Editing Domain Forwarding Supported SMTP RFCs POP3 Settings POP3 - Control Access Add/Edit POP3 Control Access IMAP Settings Creating Public Mailboxes Managing Mailboxes Web Calendaring Web Calendaring Settings Setting Access to Web Calendaring Web Address For Web Calendaring Setting Up SSL for Web Calendaring Queue Manager Setting Queue Manager Options Queue Manager - Daily Count Report Troubleshooting the Spool Directory LDAP About LDAP Server Setting IMail LDAP Options LDAP Settings Entering LDAP User Information About LDAP Data Initializing and Synchronizing LDAP Databases (iLDAP.exe) Populating the LDAP Database (ldaper.exe) Premium Antispam Logging Log Manager Adding Sys Log Access Control List Sys Log Access Control IMail Log Analyzer Using the IMail Installation Log File Enabling Web Client Logging Peering Mail Servers How Peering Works Peer List Example of Peering Command Line Utilities Adding Aliases using "addalias.exe" Utility Adding Alias to a Domain Using "addalias.exe" Adding Alias to Primary Domain Using "addalias.exe" Deleting an Alias using "addalias.exe" Utility Addalias Text File Example Import NT Group as Group Alias using addalias.exe Adding a Virtual Host (adddomain.exe) Adding Users (adduser.exe) adduser.exe Options Example Text File (Adduser.exe) Adding a User ID (Adduser.exe) Deleting a User ID (Adduser.exe) Using a Text File (adduser.exe) Overview (antispamseeder.exe) Merging Antispam-table.txt Files Example Understanding the antispam-table.txt file Antispamseeder.exe Wildcard Example 2 Antispamseeder.exe Wildcard Example 1 Registry Backup Back Up IMail Registry Restoring IMail Registry Backing Up IMail Server System Files Backing Up User Mail Initializing and Synchronizing LDAP Databases (iLDAP.exe) Deleting Old Messages (immsgexp.exe) Cleaning the Spool Directory (Isplcln.exe) Populating the LDAP Database (ldaper.exe) Sending Mail to All Users (mailall.exe) Checking the Registry (regcheck.exe) SMTP Delivery Application (SMTPD) Self-Signed SSL Certificate(sslutility.exe) Creating Config_CommonAddrBook.cgi Command Line Installations (Silent Installs) Using IMail Web Messaging (Web Client) What is Web Messaging? Access and Login to IMail Web Messaging Client Low Bandwidth Web Messaging Lite Enable Cookies User Impersonation by System Administrators Changing the Web Client Default Directory (setting a redirect for Web Messaging) Configuring Web Messaging Email List Auto-Refresh Frequency Accessing Spell Check Dictionary Setting Up SSL for IMail Web Messaging Index