Mobile Synchronization Client Setup

About Mobile Device Synchronization

Note: See the Mobile Client White Paper for more detail information on mobile device setup.

IMail Server now supports the synchronization of data between a user's mobile device and your IMail Server. Once configuration of your mobile device is complete, synchronization will allow access to your e-mail messages, calendar appointments and contact information.

IMail Server currently supports the following mobile devices:

Mobile Client Requirements

Two requirements are essential for mobile device synchronization:

  1. iPhone™ or Windows Mobile® 5.0 and later are the only devices that IMail currently supports for synchronizing data to your mobile device.
  2. Data Access for synchronization by either:
    • A data plan provided by your cellular provider or
    • A wireless connection with internet data access

Synchronizing with Microsoft Exchange ActiveSync®

To correctly set up your mobile device to synchronize with your IMail Server, Microsoft Exchange ActiveSync® must be configured to run on your mobile device. Microsoft Exchange ActiveSync® compares the information on your device with the information on your IMail Server and updates all locations with the most recent information. Microsoft Exchange ActiveSync® will synchronize with your IMail Server information from your E-mail, Contacts and Calendar through your Web Client.

Outlook Synchronization

For Outlook synchronization, the WorkgroupShare Client must be installed. Once installed Outlook will synchronize E-mail, Contacts, Calendar and Tasks with the IMail Server. Check with your IMail Administrator for installation procedures.

Note: To synchronize your device with Outlook on your IMail Server, installation of the WorkgroupShare Client is required. See your IMail Administrator for more information.

Web Client Synchronization

Your web client has direct access to E-mail, Contacts and Calendar data, and does not require synchronization. Once the WorkgroupShare Client and Microsoft Exchange ActiveSync® are correctly configured, information updated using the Web Client will synchronize with your mobile device and Outlook.

Related Topic

Mobile Client White Paper