Release Notes for Instant Messaging 2.1.0.1

In this File

Main IIM Release Notes 2.1.0.1

Defect Fixes and Improvements for Instant Messaging v2.1.0.1

• Corrected issue with Windows 7 32-bit environment crashing Ipswitch Instant Messenger when trying to add an attachment to send in an Instant Message.
• Warning added when a new conversation is initiated with multiple recipients.
• Capability to start a new conversation with same recipient of an open conversation can now occur.
• Conversation bar will display a count of all recipients in the conversation. Hovering over the count will display all recipients in the conversation.
• Upgrading your Ipswitch Instant Messenger Server will require all older Ipswitch Instant Messenger Clients to upgrade to the current Ipswitch Instant Messenger Client protocol. Older Ipswitch Instant Messenger Clients will receive an "Invalid protocol" error, and will no longer successfully connect with the latest IIM Server release. All current users will be required to run the IMail Client Apps found under "../Program Files/Ipswitch/IMail/IMail Client Apps"

Product Description

Ipswitch Instant Messaging is a network-based Instant Messaging Client/Server system. All instant messaging network traffic passes through the local server which has the ability to send and receive traffic from other servers through the Internet.

Ipswitch Instant Messaging provides standard instant messaging functionality. It allows you to:

• Send and receive messages between people or groups of people;
• Send and receive online presence information;
• Send and receive files (attachments);
• View entire conversations in which the user was included while he or she was offline.

Ipswitch Instant Messaging is targeted for business use. It meets the needs of businesses by providing local control of instant messaging, the ability to log instant message conversations (optionally), and secure network traffic.

Ipswitch Instant Messaging provides its own user management system or can be used with Ipswitch IMail Server, Windows NT and LDAP user databases.

Installing

To begin using Ipswitch Instant Messaging, you must install both the server and the client applications.

1. Install the Server on a PC that is connected to your Local Area Network.

   Installing Ipswitch's Instant Messaging Server is a fairly typical installation, and the entire process can be completed in less than ten minutes.

Note: The server must be administered locally. The Ipswitch IM Server must not be installed on a network remote drive.

Things to Know

• If you must go through a firewall, Ipswitch IM accepts connections only on TCP Port 5177.
• When using the Ipswitch IM Server with Windows NT authentication database and specifying an NT domain other than the local computer, the local computer MUST be in the specified domain.

Server Installation

Before installation, note the following:

• Log on to Windows 2003 Server and 2008 as a system administrator to install the software.
• Windows Windows 2003 Server and Windows 2008 Server are supported.
• During installation select one of the following user databases:
  • Ipswitch Instant Messaging database
  • Windows NT user database
  • Ipswitch IMail Server database
  • Any LDAP database

  If you select the Ipswitch IM database, Windows NT database or an LDAP database, Ipswitch IM will use your PC's official hostname (from the DNS entry) as the messaging address.

  Example: If the hostname is pc.domain.com and you add a user named fred, Fred's messaging address will be fred@pc.domain.com.

  Selecting Ipswitch IMail Server database then the messaging address will be the same name as the mail domain address.

  Install Ipswitch Instant Messaging server by launching the Ipswitch Instant Messaging Server executable file and following the on-screen prompts.

  Step-by-step instructions

  To install the server, complete the following steps:

1. Click the Ipswitch IM Server executable file. The installation wizard process begins. The Welcome screen displays. Click Next.

2. Select or enter the Destination folder. (This is where the application will be loaded.) Click Next.

3. Select or type the Program Group. (This is how it will be listed in your Windows Start Menu.) Click Next.

4. Select a Database type:

Choose Ipswitch IMail Server, Windows NT, LDAP, or use Ipswitch Instant Messaging for user authentication and administration. Enter the required information and Click Next.

Note: Ipswitch IMail Server is not available if Ipswitch IMail Server is not installed on the local computer.

5. The set up Complete screen displays. Click Finish.

6. The Ipswitch Instant Messaging Server starts.

Note: Once the installation process is completed, the Ipswitch Instant Messaging Server is started.

1. Set up a User Account on the Ipswitch IM Server. If you are using Ipswitch IM's built-in user database, this is accomplished via the Users pane of the Ipswitch IM Server Manager. Otherwise, this task is completed through the user management utility of the Ipswitch IMail Server, Windows NT, or LDAP user database.
2. Install Ipswitch IM Client on the user's PC. The client portion of Ipswitch's Instant Messaging application can be installed from CD or downloaded from a central network location.

Note: During the initial installation of the Ipswitch IM Server, the client executable is stored in the server's root folder.

Preparing for Client Installation

• Before you can begin installing the IM Client on your users' computers, you must assign or arrange for each user to logon, and you must decide how you will do the actual installation.
• Create a user logon ID and Password. (Or, ensure a user ID has been created or you've pointed to another user authentication database.)
• Determine how you will handle the installation.
  • E-mail: Send the user his or her logon ID and password information, and tell him or her where and how to download the application.
  • From the user's workstation: Install from a central network location or from the CD. Supply the user with his or her logon ID and password.
  • Silent Install: Automated batch file installation process.

Client Installation

Windows XP, Windows Vista and Windows 7 are supported.

Step-by-step instructions for standard installation

To install the client, complete the following steps:

Click the Ipswitch IM Client executable. The installation wizard process begins. The Welcome screen displays. Click Next.

Select or enter the Destination folder. (This is where the application will be loaded.) Click Next.

Select or enter the Program Group. (This is how it will be listed in your Windows Start Menu.) Click Next.

The Set up Complete screen displays. Click Finish.

1. The Ipswitch Instant Messaging application launches. The IM Client's Logon screen displays.

1. Log on to the server using the user account information from Step 2.
2. Repeat steps 2,3, and 4 for any user that you want to have Ipswitch Instant Messaging capability.

Alternate Silent Install

You may, if you choose to take advantage of an available silent installation process, automate the execution of the IM Client installation by creating a batch installation file. This process runs the IM Client set-up without end-user input.

The IM Client will be installed to the default locations:

Target Directory Folder: C:\Program Files\Ipswitch\IM Client
Program Folder Folder: Start > Programs > Ipswitch IM

How to run the IM Client install with no user input:

• This example assumes you have a shared network drive I.
• In this example the client install is named imclient.exe.

  From a DOS prompt, launch the IIM Client executable: I:\imclient.exe -s

Uninstalling

Ipswitch Instant Messaging follows standard uninstall procedures. Use uninstall Wizard or Add/Remove programs in the Windows control panel.

For More Information

For technical help and solutions, visit our Support Center at www.imailserver.com/Support/ featuring a knowledge base, user guides, discussion lists, patches, upgrades, and live technical support options.

• Ipswitch Instant Messaging Server help system—Press F1—provides how to and context-sensitive help information.
• Ipswitch Instant Messaging Client help system—Press F1—provides how to and context-sensitive help information.