SPF Result - Soft Fail

The SPF - Soft Fail page allows you to choose an action when the SPF filter is enabled and the result is "Soft Fail." This action activates when the message does not meet a domain 's strict definition of legitimacy, but the domain cannot classify the message as a forgery for certain.

The action to be taken when the query result is Soft Fail

Action. Select one of the following actions:
- None. No action is performed on messages identified as a forged message by the SPF filter.
- Delete. Immediately deletes the message.
- Forward to Address. Forwards the message to a specified email address. Enter an email address in the text box to the right of this option. By default, messages are sent to the root address and stored in a mailbox called "root-bulk". Example
- Insert X- Header (default). Inserts an X- Header into the message indicating that the message was identified as a forged message by the SPF filter.
- Move to Mailbox. Moves the message to the user's mailbox specified in the text box to the right of this option. If the mailbox does not exist, it is created. The default mailbox is "bulk".

Tip: We recommend that you select the Insert X-Header option instead of Delete until you know that the SPF options are setup to best suit your filtering requirements.

Prefix subject with. If you want to add a custom prefix subject to messages that are identified as forged, select the Prefix subject with check box (cleared by default). The default subject prefix is entered in the text box to the right and is based on the SPF query result. You can also enter a custom message in this box.