Email Notifications

If you plan to schedule reports for delivery to email, you must configure email notifications first.

1. Sign in to Ipswitch Analytics with a System Administrator account.
2. Go to the Settings module.
3. Select the System tab.
4. Check Enable Email Notifications (this is unchecked by default). The email notification settings become editable.

   

5. Enter the following information:
   • Host Name: Host name or IP address of the SMTP server. This is the server that will deliver the outgoing email messages. For example: smtptest.ipswitch.com or 192.168.1.1.
   • Port: 25 is the default.
   • Enable Authentication: This box must be checked to allow email notifications.
   • Username and Password: The login credentials for the SMTP server.
   • Enable STARTTLS: STARTTLS is a popular protocol used to communicate with the SMTP server. Most modern SMTP servers support it because it can use the same port for encryption. If set, and a socket factory hasn't been specified, this enables the use of a MailSSLSocketFactory. When Enable STARTTLS is checked, enter values for the following:
     • Hosts to trust for SSL connection: Enter the host name or IP address of the hosts you want to trust. Wildcards are accepted ("*" will trust all hosts). Enter multiple hosts separated by spaces.
     • Socket connection timeout in milliseconds: 10,000 is the default timeout, but you may want to set this higher if you have a slow network.
     • Socket I/O timeout in milliseconds: 30,000 is the default timeout, but you may want to set this higher if you have a slow network.
   • Enable HTML email (optional): Sends email notifications in HTML format. If unchecked, email will be sent in plain text only.
   • From email address: Enter an email address from which notifications will be sent.

     Note: Supported email clients are: Gmail, Microsoft Outlook and Apple Mail.

6. Click Save.

   You can also click Reset to return to the original default Notifications settings.

   Note: If the Save button is not enabled, make sure you've completed all items in the prior step.

Email Samples:

HTML email:

Plain text email: