Known Issues and Workarounds

MICEN-8151

VB Admin, Web Admin

Renaming a Resource Group in the Admin Console results in an invalid Resource Group.

To resolve this issue, use the Web Admin to rename Resource Groups.

DEP-4439

Install

Windows 2012 R2 Operating System - The Universal C runtime is not installed if all the Windows updates are not applied before Web Admin installation. For more information, see https://support.microsoft.com/en-us/help/3118401/update-for-universal-c-runtime-in-windows

MICEN-5801

Web Admin

Non-admin users cannot import tasks in MOVEit Automation.

To resolve this issue, non-admin users should use the Admin Console rather than the Web Admin to import tasks. For more information, see Import Tasks.

MICEN-7200

Web Admin

Prior to MOVEit Automation 2018 SP2 the UI session timeout was controlled by the web.xml file. The refreshToken default timeout changed from 30 to 15 minutes. The pre-existing refreshToken value is not over-written. Therefore, the UI session timeout for users upgrading to 2018 SP2 is 30 minutes. To resolve this issue, change the value to 15.

UREP-5247

Central Agent, DMZ Agent

The Analytics Agent cannot connect to the MOVEit Transfer or MOVEit Automation 2019.1 with MySQL 8.

To resolve this issue, contact Technical Support to receive a hotfix.