Dear [Customer_Name],

Thank you for choosing to securely exchange files with [Company_Name].  When filled out, this document allows you to formally request access to our secure file transfer server.   

Our server currently supports three secure protocols: HTTPS, FTP over SSL and FTP over SSH.  While your files are resident on our server, we use 256-bit, FIPS 140-2 validated AES encryption to protect your files from unauthorized use, theft, hacking and/or viewing.  Additionally, depending on the client you choose, you may be able to take advantage of the file integrity and transfer resume features which are native to our multi-protocol file transfer server.

Please fill out the sections below with as much information as you can provide.  

Identification

Contact Name:  _________________________________
Company Name:  _________________________________
Contact Phone Number:  _________________________________
Contact Email Address:  _________________________________
Optional: 
Preferred Username:  _________________________________
Restrict Access to IP(s)/Host(s): _________________________________

Preferred Protocol and Client

You have your choice of protocols when using our server.  You may opt to use more than one protocol and/or client with the same set of credentials, as all protocols access the same virtual filesystem on our secure server.  Cryptographic-quality integrity checks and file resume features are only allowed when using HTTPS and FTP over SSL, and are not available with all clients.  Additionally, if your firewall is a management concern, the HTTPS and FTP over SSH protocols are “single-port” protocols which can help minimize firewall changes required to allow your secure transfer to occur.

Please tell us which protocols and/or clients you plan to use with our service.

	Preferred Protocol(s):
		[_] HTTPS	
		[_] FTP over SSL	
		[_] FTP over SSH
		[_] Don’t Know

Preferred Secure Transfer Client(s):
Name:  __________________ ver ________ OS _________
Name:  __________________ ver ________ OS _________
Name:  __________________ ver ________ OS _________
		[_] Don’t Know

Secure Transfer Confidentiality Agreement 

I assert that I am authorized to set up secure transmissions on behalf on my organization.  I promise to keep any credentials (including username and password) provided to me by [Company_Name] secret and well-protected.  I further accept that transmissions made using these credentials will be treated in ever way as being performed by me and/or my organization.

Signed:
Print Name: ________________________________________
Signature: ________________________________________
Date: ________________________________________

[Boilerplate_Legalese]

Questions 

For additional information, please contact [Contact_Name] at [Contact_Info].