Introduction

The MOVEit™ portfolio of products developed by Ipswitch, Inc. provides solutions for the secure handling of sensitive information, including financial files, medical records, legal documents, and personal data. While some of its solutions, such as MOVEit Central (workflow engines), are exclusively geared toward internal networks, others are internet-facing.

This guide covers the internet-facing tier, which securely collects, stores, manages, and distributes information between organizations and external entities. Two deployment options are available. MOVEit DMZ is a secure file transfer server deployed on-premises. The cloud-deployed service counterpart is called MOVEit Cloud.

Note: This guide does not distinguish between the deployment options. It refers to the overall tier simply as "MOVEit".

MOVEit encompasses two major functional products, which can be installed alone or together:

• MOVEit File Transfer – Transfer files among systems and workgroups, through shared MOVEit folders. File Transfer supports both automated transfers and manual transfers.
• MOVEit Ad Hoc Transfer – Manually exchange files and messages person-to-person, through personal MOVEit mailboxes.

For users, MOVEit works the way you do...

Whenever you need to perform transfers manually, you can easily access MOVEit in a web browser, on mobile devices, and even within your desktop email client:

• MOVEit Web Interface – A full-size web browser is all you need to quickly, easily, and securely exchange files with MOVEit DMZ over encrypted connections using the HTTP over SSL (HTTPS) protocol.
• MOVEit Wizard Web Browser Plugins – From within the browser interface, an optional, self-installing plug-in wizard is available. (There are two versions, ActiveX and Java, to support various browsers.) The wizard not only enables drag-and-drop simplicity; it provides faster and more reliable file transfers than HTTPS.
• MOVEit Mobile – A separate server module supports mobile for MOVEit. Mobile apps and the mobile web enable encrypted transfer using WiFi or your carrier plan. Native mobile apps for iOS and Android devices are available from your mobile app store. In addition, a mobile web offering (for Ad Hoc Transfer only) runs in the standard Safari and Chrome mobile browsers.
• Microsoft Outlook® Plug-in for Ad Hoc Transfer – Attach files to a message in Outlook with the MOVEit plug-in, and the files will be encrypted and sent by MOVEit. The message body itself can be sent encrypted or by email.

File Transfer

The File Transfer product provides a secure way to perform automated (scheduled) system-to-system file transfers. It also supports manual (user-performed) transfers in and among workgroups. Users are set up with accounts and home folders where they can upload and download files. Administrators can set up user groups and shared folders to support of various business work flows, especially those involving external entities. Work flows include organization-to-person, distribution groups, collection bins, and even direct person-to-person file exchange.

Ad Hoc Transfer

The Ad Hoc Transfer product provides a secure way to enable users to directly exchange file "packages" with each other. Each package typically consists of a "note" (a basic message) and one or more attached files. Users are set up with accounts and mailboxes where they can send and receive packages.

Note: The person-to-person transfer capability supports "ad hoc" use in several different respects: it is for unscheduled, manually performed transfers; it includes the mailbox and address book infrastructure needed for direct exchange; and it supports the inclusion of unregistered users (through the use of their email addresses).

Note: Unregistered users can be set up to become either temporary users, whose accounts expire, or guest users (also known as "package password" users), who are given access to a particular package only, not to mailboxes.

With Ad Hoc Transfer, users can avoid the limitations of a mail server. Large files, and multiple file attachments, can be sent quickly and securely. Senders can use a browser, a mobile app, or the Microsoft Outlook plug-in to attach files and send them to an email address.

Composing a MOVEit package with files is similar to composing an email with attachments, but there are some differences. File attachments sent as part of a package are uploaded to the MOVEit server. A 'new package notification' email will be sent to the recipients, to inform them that a package is waiting for them.

Note: An option enables the "note" in MOVEit (equivalent to the message body of an email) to also be sent securely, through MOVEit only. Alternatively, the note can be included in the emailed notification, for a personalized touch.

Recipients can click on the web link in the email notification, sign on to MOVEit, view the package, and download the files. If enabled, a recipient can also reply to a package and send additional attachments, which will also be uploaded to the MOVEit server.

The organization administrator can set options that determine who can send and receive packages. An option enables unregistered users to be recipients, and another option allows unregistered users to self-register and send packages. Other options include user- and package-level quotas, and package expiration and download limits.