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The documents referenced below are templates to be used by operations staff when designing their own access request forms and instructions to end users. All documents are in Rich Text Format (RTF) format, so they can be used directly in any word processor such as Microsoft Word, StarOffice, PerfectOffice or even Windows WordPad.
You may need to add corporate logos, licensing language, legalese and other sections to complete your documents, but these templates are intended to highlight the information most administrators/operators and end users need to exchange when setting up a new client to perform file transfer with MOVEit DMZ.
Access Request Form - Asks the user for basic information like preferred client, expected IP address and other information. (It is unlikely that any organization will provide as many choices as are available on this form, but that is what the delete key is for.)
Instructions for FTP over SSL Clients - Template to tell the user what client(s) to use to connect, which IP address/username/password and other information to use and additional information about the expected behavior of the transfer.
Instructions for FTP over SSH Clients - Similar to previous, but for FTP over SSH.
Instructions for HTTPS Clients - Similar to previous, but for HTTPS.