View Packages

• To view your packages (PACKAGES menu)

After you open a mailbox, new packages appear in bold next to a new package icon .

New Package Notifications

You might receive an email notification when you (or a mailbox that is shared with you) receive a new package. Click (or copy into your browser) the link provided in the email. Sign on to MOVEit with your username and password (registered users) or with the credentials provided by email (unregistered users) to view the package and download any attached files. If enabled, you can also reply to a package and send additional attachments, which will also be uploaded to the file transfer server. The organization administrator sets options that determine who can send and receive packages, enforces user- and package-level quotas, and controls package expiration and download limits.

Click on a package subject to read the package.

Package Contents

The package header contains information such as the Recipient(s), the Sender, the Subject, and the current Mailbox. For packages that you sent, the header contains the package's Read Status, and a Recall option.

• Package that you sent:

  

• Package that you received:

  

Below that, the note (message body) is shown, followed by a list of file attachments, if there are any.

Buttons and links display actions that can be performed on the current package. The actions available on your package depend on how your organization is set up.

• Trash - Move the package to the Trash mailbox.
• Delete - Only available to packages in the Trash mailbox, this permanently removes the current package from the Trash mailbox.
• Reply - Start composing a new package to the sender of the current package. The body of the current package will be retained and each line marked with the ">" character.
• Reply All - Start composing a new package to the sender of the current package, as well as the recipients of the current package. As with Reply, the body of the current package will be retained and each line marked with the ">" character.
• Forward - Start composing a new package with no recipient. As with Reply and Reply All, the body of the current package will be retained and each line marked with the ">" character. Unlike Reply and Reply All, any attachments in the current package will be copied to the new package.
• Move/Restore - In all mailboxes except Trash, this will be "Move". In Trash, it will be "Restore". They both function the same way, allowing the user to select a mailbox to move the current package to.
• View Send Receipt - View the Send Receipt, which shows the subject, sent date and time, recipients, any attached files, and any options, such as expiration and quota, set for this package.
• View Package History - View any audit log entries associated with the current package.
• View Print Friendly - View the package in a printer friendly format. (Navigation is suppressed and the package is forced into a 660 pixel-wide page.)

Download a File Attachment

A Download button is provided on the package page, and the file details page.

If the MOVEit Upload/Download Wizard is not installed, your browser downloads the selected file per usual browser conventions.

If the MOVEit Upload/Download Wizard is enabled, the steps you take to download the file depend on the type of wizard enabled:

JavaScript Wizard

The JavaScript Wizard does not check download integrity automatically. When you download a file, a Downloads window opens. After the file finishes downloading, optionally click Check. Locate and select the downloaded file. A green checkmark indicates that the integrity check succeeded. A red X indicates a failed integrity check.

You can also perform integrity checks on Recent Downloads from your Home page, if enabled.

ActiveX Wizard

1. The File Download window opens. Make a selection.
   • Open downloads the file to a temporary directory, and runs the associated application based on the file extension.
   • Save prompts you for a download directory.
   • Automatically open/save files like this from now on checkbox. Suppresses the appearance of this dialog box for future downloads of files that have the same file extension as the one you are currently downloading
   • Configure. Click to specify how to handle file downloads

   Click Open or Save.

2. Select a download destination, optionally change the file name, and click Save.

   The file is downloaded. The wizard performs an integrity check.

3. Make a selection: Open the file, Open Folder, Close the wizard, or Unzip (for ZIP files only).

File Details

Click an attachment name to view information about the file. File data might include:

• The user who uploaded it
• The date/time of upload
• The IP address from which it was uploaded
• The type of wizard that was used (if any)
• The file size
• The number of times it has been downloaded
• The download integrity verification status
• A list of all actions related to the file, the user who performed the action, and the date/time of the action

Content Scanning

If Content Scanning is enabled, a note might identify whether the file was scanned for viruses and/or for data loss prevention (DLP). With DLP, file names and the Notes field (associated with an upload) are also scanned for data policy violations.