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GroupAdmin permission is granted to Users on specific Groups. This class of permission does not appear in the "Permission" field of a user's record, but is indicated in the list of groups this user belongs to. Specific permissions of GroupAdmin depend on the specific group settings, but typically a GroupAdmin has a limited ability to add/remove/modify other users in the GroupAdmin's group.
GroupAdmins are typically promoted to their position to allow remote administrators access control over a group of related users. For example, an insurance company might delegate GroupAdmin control to an IT staffer at a partner provider with twenty separate users on the insurance company's MOVEit Transfer. This would allow the IT staffer to control access by employees of his own company.
See Web Interface - Groups - GroupAdmins for more information.
To allow your help desk to change passwords, but not access the MOVEit file system, add all users to an "All Users" group and make the help desk Users GroupAdmins of the "All Users" group.
As of version 19.1, GroupAdmin role is more secure. Admins must grant GroupAdmins parent folder access when GroupAdmins need to assign home folders to users and the home folder path varies from the default user home path (for example: /home/myusername/).