Sending a Password to Unregistered Recipients (DMZ)

To see the password associated with a package you have sent, and to see the email address for any unregistered user, go to the Outlook Sent folder and open the Sent message. The Send Form shows all the options associated with the message. Click Show Password to see the password.

The way the password is handled depends on how MOVEit is configured by your administrator, but will follow these rules:

• If a recipient already has a user account for MOVEit, no password notification is sent, as they can log on to retrieve the files using their existing account. If a recipient does not have a user account for MOVEit, they will need a username and password to retrieve the files.
• Passwords for unregistered recipients are automatically generated by MOVEit. A password is generated for each unregistered recipient and a list of the unregistered recipients and their passwords are shown on the Send Form. Unregistered recipients will use their email address as the username.
• If your organization's settings require that you manually deliver the password to unregistered recipients, this will be stated on the Send Form. In this case, you will need to provide the password to unregistered recipients by sending it as a separate email, a phone call, fax, etc. in accordance with your organization's security policy.

Your Ad Hoc Transfer Plug-in for Outlook may be configured to automatically send the password. The password will be sent in a separate email notification that provides only the password.