Change Your MessageWay Password

MessageWay passwords must meet certain criteria, such as minimum length, types of characters to include, and reuse. Contact your MessageWay administrator for the guidelines. You may be required to change your password before you are allowed to log on, or you may change your password after you have already logged on.

• To change your MessageWay password from within Web Client:

1. At the top of the page, click Change Password.

   

   The Change Password dialog appears.

   

2. In the appropriate boxes, type your user name, your current password, a new password, and then retype your new password.

   Note: Administrators or others with appropriate rights may change the passwords of other users.

   Note: You must type a New Password that you have not used recently.

3. Click Submit.

   Web Client logs you out automatically. You must log in again.

Note: Shared users cannot change passwords. A shared user name is one that begins with SHR- such as SHR-Kristina. This prefix is not case-sensitive. Many users may log on to MessageWay with the same shared user name and download messages from the default mailbox location. The messages are not marked complete and not moved to the Downloaded folder.