Refreshing device details

You can refresh devices using layer 2 discovery methods from the Device Groups list, Device Details, and Map View with the Refresh Device Details right-click menu command.

To refresh device or group details using layer 2:

Right-click a single device or device group, then click Refresh Device Details or Refresh Group Details. WhatsUp Gold begins rediscovering the devices and progress displays on the Rediscover Devices dialog.

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Select several devices and right-click the selection, then click Refresh Device Details or Refresh Group Details. WhatsUp Gold begins rediscovering the devices and progress displays on the Refresh Devices dialog.

The Refresh Details Progress dialog displays the following information:

• Discovery Status. The discovery scan progress; either Canceled, Initializing, Finalizing, Running, Complete, Initialization, Run Failed, Finalization, Failed, or Unknown.
• Elapsed Time. The amount of time that has passed since the discovery scan began.
• Device Count. The number of devices WhatsUp Gold has discovered.

The bottom of the dialog displays a discovery progress bar.

See Also Learning about devices Adding a single new device to WhatsUp Gold Setting Advanced device discovery settings Changing a device name Changing a device IP address Adding additional network interfaces to a device Adding notes to a device Using device types Copying a device Moving a device Deleting a device Cloning a device Polling overview Dependencies overview Using Acknowledgments Accessing a remote desktop to view and manage devices Configuring multiple devices with the Bulk Field Change feature Understanding Web Alarms