Configuring the Syslog Listener

WhatsUp Gold has an internal SNMP trap handler, which when enabled, listens for and accepts SNMP traps. WhatsUp Gold records the trap in the device's SNMP Trap Log.

To configure WhatsUp Gold to receive traps:

  1. On the devices that are to be monitored, set the SNMP agent to send traps to WhatsUp Gold. Trap manager addresses must be set on each physical device. This cannot be done from WhatsUp Gold.
  2. Set up the MIB entries for traps by placing the MIB text file in the C:\Program Files\Ipswitch\WhatsUp\Data\Mibs directory.
  3. Enable the SNMP Trap Handler.

To configure the Syslog Passive Monitor Listener:

  1. From the WhatsUp Gold console main menu, click Configure > Program Options. The Program Options dialog appears.

    Note: If the Windows SNMP Trap Service (Control Panel > Services) is running on the WhatsUp Gold console system, you should stop the service. This is a precaution to prevent any conflict with the WhatsUp Passive Monitor Listener.

  2. Click Passive Monitor Listeners. The WhatsUp Gold Passive Monitor Listener Configure display in a list.
  3. Click Syslog, then click Configure. The Syslog Listener Configuration dialog appears.
  4. Enter or select the appropriate information in the following boxes:
    • Listen for messages on port. Select this option if you want WhatsUp Gold to listen for Syslog messages.The Syslog Listener runs on port 514 by default, but can be changed if necessary.
    • Accept unsolicited passive monitors. If option this is cleared, ONLY Syslog entries which are specifically added to devices as passive monitors are logged to the System Syslog report. If you select this option, ALL incoming Syslog messages are detected and logged to the System Syslog report.

    Note: Regardless of this filter setting, only Syslog messages that are solicited are logged to the devices' Syslog reports and are able to trigger actions.

  5. Click OK to save changes.

See Also

Understanding Passive Monitor Listeners

Configuring the SNMP Trap Listener

Configuring the Windows Event Log Listener