This performance report displays ping availability data collected during the selected time period for the device or group displayed at the top of the report.
Below the date/time picker is a graph showing device ping availability for the selected time period. Each point on the graph corresponds with an entry in the graph data table below.
Click the Chart Properties button to change how the report chart is displayed.
Under the main report graph is a Split Second Graph that displays real-time ping availability data.
Note: Split Second Graphs are not available in WhatsUp Gold Standard Edition.
Note: Split Second Graphs are not available in VMware host reports.
Note: When viewing information for devices running Microsoft Windows, information gathered via WMI is displayed in real time. Information gathered by SNMP, however, may reflect a delay of one minute or more. This delay is caused by a limitation in how often Microsoft Windows updates SNMP values.
Below the Split Second Graph, the report displays general ping availability information for the device collected during the selected time period:
Below the date/time picker is a table showing ping availability across the current group for the selected time period.
The Device Data table displays the same information as above, but on a per device basis.
Note: The Percent Available is a weighted average of availability for all data entries. It is not a simple average of percent availability for each entry. The value for the total availability percentage is reached by: multiplying the availability percentage with the amount of time that passed between polls to get a sum for each entry. Add those sums and divide by the sum of all time periods between polls.
Note: Values displayed in the graph are the average values for the selected time period. Values displayed in the summary are the minimum, maximum, and average values for the selected time period. If raw polling data has been averaged into hourly or daily summarized data, the values for min and average, or maximum and average can be different. In some cases, they may be very different if there was a period of time when polled values were much higher or lower than normal.
You can verify your report rollup settings on the WhatsUp Gold console via Program Options > Report Data.
Note: Click the device name to access the Device Status report, and click the interface name in the Interface column to view the availability report for that interface.
To see a real-time graph for the availability of a device, hover over the interface name in the Interface column.
Below the body text is a summary of the above information: