Adding and editing a Pager Action

The Pager action sends a user-specified message to a pager.

To add a new Pager action:

1. From the WhatsUp Gold web interface, go to Admin > Actions. The Action Library appears.
2. Click New. The Select Action Type dialog appears.
3. Select Pager Action, then click OK. The New Pager Action dialog appears.
4. Enter or select the appropriate information:
   • Name. Enter a unique name for the action. This name displays in the Action Library.
   • Description. (Optional) Enter additional information about the action. This description displays next to the action in the Action Library.
   • Terminal number. Enter the pager number to dial. Your service provider can provide you with this number.
   • Terminal password. If required, enter the pager password here. This is a password that is required to log in to some paging services.
   • Modem Setup. Select either Primary, or one of the Alternate setups.
   • Protocol. Select the type of protocol used by your pager service.
   • Pager ID. Enter the pager identification number.
   • Message. Enter a text message plus any of the percent variable codes used to deliver WhatsUp Gold information with the page.
5. (Optional) Click Port Settings to further define your modem setup selection. Modem Setup is used specifically to support different service providers in case you use more than one provider for sending your pager notifications. There could also be times you want to change your settings to meet a specific service provider’s requirements for a specific notification (for example: a lower baud rate). To do this, you can set up an alternate Modem Setup and associate this to the notification instead of using your Primary setting.

   Note: Changing the port settings for the desired modem setup affects ALL uses of that setting.

6. Click OK to save changes.

   Tip: To check the status of an action, or to cancel an action, in the WhatsUp Gold console go to Tools > Running Actions.

To edit an existing Pager action:

1. From the WhatsUp Gold web interface, go to Admin > Actions. The Action Library dialog appears.
2. Select the action you would like to edit, then click Edit.
3. Enter or select the appropriate information:
   • Name. Enter a unique name for the action. This name displays in the Action Library.
   • Description. (Optional) Enter additional information about the action. This description displays next to the action in the Action Library.
   • Terminal number. Enter the pager number to dial. Your service provider can provide you with this number.
   • Terminal password. If required, enter the pager password here. This is a password that is required to log in to some paging services.
   • Modem Setup. Select either Primary, or one of the Alternate setups.
   • Protocol. Select the type of protocol used by your pager service.
   • Pager ID. Enter the pager identification number.
   • Message. Enter a text message plus any of the percent variable codes used to deliver WhatsUp Gold information with the page.
4. (Optional) Click Port Settings to further define your modem setup selection. Modem Setup is used specifically to support different service providers in case you use more than one provider for sending your pager notifications. There could also be times you want to change your settings to meet a specific service provider’s requirements for a specific notification (for example: a lower baud rate). To do this, you can set up an alternate Modem Setup and associate this to the notification instead of using your Primary setting.

   Note: Changing the port settings for the desired modem setup affects ALL uses of that setting.

5. Click OK to save changes.

Tip: To check the status of an action, or to cancel an action, in the WhatsUp Gold console go to Tools > Running Actions.

See Also Alerting actions Adding and editing a Beeper Action Adding and editing an Email Action Adding and editing a SMS Action Adding and editing a SMS Direct Action Adding and Editing a Web Alarm Action Adding and editing a Sound Action Adding and editing a Text-To-Speech Action