Understanding group access and user rights for Find Device

The Find Device feature adheres to the group access and user rights assigned to a WhatsUp Gold user account. User rights and group access rights are configured from the Manage Users dialog.

Note: Group access rights are enabled from the Manage Users dialog, but must be specified from a group's properties. For more information, see Assigning group access rights.

To access the Manage Users dialog from the WhatsUp Gold web interface, go to Admin > Users.

A user account must have group read rights to at least one group to which a device belongs in order for it to appear in the results list. Additionally, a user account must have the following rights to use the Find Device feature:

• An account must have Device Read to edit a device via Device Properties.
• An account must have both the Group Write and Manage Groups rights to remove a device from a group.
• An account must have both the Device Write and Manage Devices rights to remove a device from WhatsUp Gold.

  Note: When you attempt to remove a device from a group and it is the last copy of that device in WhatsUp Gold, if you have the appropriate rights, it is removed from WhatsUp Gold.

See Also Using Devices Viewing devices in WhatsUp Gold Understanding device and monitor states Understanding state changes About device icons Using Credentials Searching for devices Searching for devices with interface traffic