The ability to open the WhatsUp Gold Console from within the Web interface is only available using Microsoft Internet Explorer; this functionality is not available using Mozilla Firefox, Google Chrome, or other Internet browsers.
To open NM Console from the WhatsUp Gold Web interface, click the Admin tab, then click Open NM Console.
This functionality uses Remote Desktop. Ensure that the machine on which you have WhatsUp Gold installed has Remote Desktop enabled.
For more information about Remote Desktop, visit Microsoft's Web site, where you can watch videos and learn more about using Remote Desktop.