About user rights

User rights govern what actions users in WhatsUp Gold can perform. Any user who has been granted the Manager Users right or belongs to a group that has this right can manage user rights.

Caution: When creating an account for a novice user, do not grant all user rights. An inexperienced user with too many user rights may make inappropriate selections that accidentally interrupt network monitoring. In the case of a new user, we recommend that you restrict the account to only those rights that they will need to gain familiarity with the application. Grant additional rights as the user gains confidence and application knowledge.

The table below lists and describes each of the user rights.

WhatsUp Gold Console
Access WhatsUp Gold Console	Enables users to access the WhatsUp Gold Admin Console application (NMConsole.exe) when FIPS 140-2 is enabled. Important: If FIPS 140-2 is disabled, the Access WhatsUp Gold Console user right does not apply. For more information, see Program Options - General in the WhatsUp Gold console application.

Account Administration
Change your Password	Enables users to change their own password from the Preferences dialog (Admin > Preferences).
Manage Dashboard Views	Enables users to add, delete and copy dashboard views. Allows users to modify the properties of a specific dashboard view.
Mobile Access	Enables users to access the mobile web interface.
System Administration
Manage Users	This right is intended for system administrators as it grants access to all features and functionality in the WhatsUp Gold web interface. Enabling this right enables all user rights. Note: When upgrading to future releases of WhatsUp, user accounts with this right enabled are automatically given access to any new right(s) included in the new version of WhatsUp.
Configure LDAP Credentials	Enables user to configure LDAP credentials for connecting to an LDAP server for user authentication in the web interface.
Configure Dashboards	Enables users to add dashboard views, as well as configure, move and delete dashboard reports within dashboard views.
Translations	Enables users to access the translation system as well as import and export languages.
Manage SNMP MIBs	Enables users to download and delete SNMP MIBs through the SNMP MIB Manager.
System Administration	Enables users to edit system configuration items, including the maximum number of passive monitor records, maximum dimensions of maps, and enabling and disabling mobile access.
Configure Credentials	Enables users to configure SNMP and Windows credentials.
Configure WhatsConfigured Tasks	Enables users to configure WhatsConfigured tasks and task scripts on devices in the groups to which the user has access.
Configure Alert Center	Enables users to create, edit and delete WhatsUp Gold Alert Center thresholds and policies.
Access Virtualization Actions Menu	Enables users to perform VM actions (stop, pause, restart, etc) on any virtual host within WhatsUp Gold.
Email Settings	Enables users to configure WhatsUp Gold email settings from the Email Settings dialog (Admin > Email Settings).
Configure Flow Monitor	Enables users to create, edit and delete WhatsUp Gold Flow Monitor sources, collection intervals and data intervals for reports.
Access APM	Enables users to access the APM features.
Configure APM Application Instance	Enables users to create, modify, and delete application profiles.
Configure APM Application Profiles	Enables users to create, modify, and delete application instances.
Access Wireless	Enables users to monitor wireless infrastructure devices within WhatsUp Gold Wireless.
Configure Wireless	Enables users to manage wireless infrastructure devices within WhatsUp Gold Wireless.
Access Layer-2	Enables users to view all layer 2 data, including reports and tools.
Manage Layer-2	Enables users to use all layer 2 Group/Map manipulation features including Map Properties and right-click map operations. Note: Selecting this user right automatically selects the Access Layer-2 and Manage Device Groups user rights.
Access Tools	Enables users to access and use the Tools menu from the right-click menu when a device is selected. Also enables access to the web interface Tools menu.
Access WhatsVirtual	Enables users to access WhatsVirtual features.
Access WhatsVirtual Map	Enables users to access WhatsVirtual maps.
Monitoring
Configure Active Monitors	Enables users to create, edit, and remove active monitors on devices in the groups to which the user has access.
Configure Actions	Enables users to create, edit, and remove actions on devices in the groups to which the user has access.
Configure Passive Monitors	Enables users to create, edit, and remove passive monitors on devices in the groups to which the user has access.
Manage Recurring Actions	Enables users to create, edit, and remove recurring actions on devices in the groups to which the user has access.
Configure Performance Monitors	Enables users to create, edit, and remove performance monitors on devices in the groups to which the user has access.
Configure Action Policies	Enables users to create, edit, and remove action policies on devices in the groups to which the user has access.
Access Group and Device Reports	Enables users to view group and device reports for the groups which the user has access.
Access SSG Reports	Enables users to view Split Second Graphs in dashboard and full reports.
Manage Scheduled Reports	Enables users to view other user's Scheduled Reports in the WhatsUp Gold web interface (Admin > Scheduled Reports).
Create Scheduled Reports	Enables users to configure Scheduled Reports in the WhatsUp Gold web interface (Admin > Scheduled Reports).
E-Mail Reports	Enables users to email an exported report to a specific email address.
Administer Alert Center Threshold Items	Enables users to resolve or acknowledge Alert Center Threshold alerts.
Devices
Manage Devices	Enables users to add new devices and edit existing devices in the groups in which the user has access. Note: A user must have this right to view and hear Web Alarms.
Manage Device Groups	Enables users to create, edit, or remove device groups on the network.
Access Discovery Console	Enables users to access the Discovery Console. Granting users access to this dialog also enables users to discover network devices, define device roles that help identify specific device features, and add them to the WhatsUp Gold database.
Reports
Access System Reports	Enables users to view system reports.
Manage Business Hours	Enables users to configure Business Hours filters for group reports.
Access Alert Center Reports	Enables users to view WhatsUp Gold Alert Center reports.
Access Flow Monitor Reports	Enables users to view WhatsUp Gold Flow Monitor reports.

About Remote User Rights

Remote (WhatsUp Gold Central and Remote Site Editions) - (optional)
Access Remote Reports	Enables users to view reports on WhatsUp Gold remote sites.
Configure Remote Sites	Enables users to create, edit, and delete remote sites for use with WhatsUp Gold Central and Remote Site Editions.

When using WhatsUp Gold Distributed or MSP editions, make sure that Access Remote Reports is selected on the Central Site for each user that you want to provide access to the Remote Site reports. Also, make sure that you select Configure Remote Sites if you want a user to be able to access and change options in the Configure Remote Sites dialog. This dialog provides a list of all of the Remote Sites that have connected to the Central Site. You can view and edit two important settings in this dialog:

Accept remote site connection. Allows authorized users to enable or disable accepting connections from Remote Sites. This option is checked by default. The primary reason to clear the option is if you need to disable the Central Site from accepting any connections from this Remote Site. For example, this option could be helpful if one of the Remote Sites connected to the Central Site has an unusual amount of activity and is using too much bandwidth between sites. This option lets you temporarily disable a single Central Site from accepting remote site connections until you determine what the problem is.
Local device. Allows authorized users to select a local device to associate with the Remote Site. Click the browse (...) button to select a device. This device is often the computer that is running the WhatsUp software on a Remote Site. Associating a local device allows you to view the device status from the Remote Site, keeping you informed about the connection status with the Remote Site. It also provides easy access to the Network Tools for the local device you selected.