Re-enabling the Telnet protocol handler

The Telnet protocol handler is disabled by default in Microsoft Internet Explorer 7. In order to use the Telnet tool in WhatsUp Gold, you need to re-enable the Telnet protocol.

To re-enable the Telnet protocol:

  1. Click Start > Run. The Run dialog opens.
  2. In the Open box, enter: Regedit, then click OK. The Registry Editor opens.
  3. Go to the following key:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\FeatureControl

  4. Under the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\FeatureControl, create a new key named FEATURE_DISABLE_TELNET_PROTOCOL.
  5. Add a DWORD value named iexplore.exe and set the value to 0 (decimal).
  6. Close the Registry Editor and restart Microsoft Internet Explorer. The Telnet protocol is enabled.

See Also

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Troubleshooting SNMP and WMI connections

False negative returned from WMI monitors

Passive Monitor payload limitation

Receiving entries in the SNMP Trap Log

Recommended SMS modems and troubleshooting tips

Uninstalling Ipswitch WhatsUp Gold

Troubleshooting the WhatsUp Health Threshold