About the Quarterly Availability Summary
This Service Level Agreement report shows the state of all Active Monitors within a device group for the selected time period. The Quarterly Availability Summary is a combination of the WhatsUp Gold Active Monitor Outage and Active Monitor Availability monitors, located under the Monitors tab.
Report body
Group Information
- Group name. The device group for which the report displays activity data. You can change the group by clicking the group context at the top of the log to the right of the log title.
- Group description. A short description for the device group.
- Number of devices. The number of monitored devices in the selected group.
- Length of time reported over. The amount of time the information displayed represents.
Monitor Summary
- All monitors of type. The type of Active Monitor. The number in parenthesis next to the monitor name depicts the total number of that type of monitor in the device group.
- Up. The percentage of time the Active Monitor was up during the selected time period for all devices.
- Maintenance. The percentage of time the Active Monitor was in maintenance during the selected time period for all devices.
- Down. The percentage of time the Active Monitor was down during the selected time period for all devices.
- Down count. The number of times the Active Monitor was in the down state during the selected time period for all devices.
- Availability. The overall availability for the Active Monitor during the selected time period, by color. The colors in this section match the Device States colors (configured in Program Options > Device States).
Note: When hovering over any percentage data listed, a popup appears displaying the total number of seconds the monitor has been in the listed state.
Device Details
- Device. The group device's display name (or IP address if a display name isn't specified in its Device Properties) and device state icon.
- Monitor. The Active Monitor configured for this device.
- Up. The percentage of time the Active Monitor on this device was up during the selected time period.
- Maintenance. The percentage of time the Active Monitor on this device was in maintenance during the selected time period.
- Down. The percentage of time the Active Monitor on this device was down during the selected time period.
- Down time. Specifies how long the Active Monitor on this device was in the down state during the selected time period.
- Down count. Specifies the number of times the Active Monitor on these devices went down during the selected time period.
Note: When hovering over any percentage data listed, a popup appears displaying the total number of seconds the monitor has been in the listed state.
Rounded percentages
When calculating percentages of uptime for a monitor, WhatsUp Gold rounds values to the nearest thousandth of one percent (three decimal places). If this rounded value is greater than 99.999 percent, the uptime is displayed as 100% with an asterisk notation to indicate the displayed value is slightly larger than the actual value. The precise downtime value is always visible in the Down time column for the monitor.