A note about notifications

Notifications are affected depending upon how you choose to acknowledge items. There are two basic scenarios when resolving items:

Single-item threshold

One item exists in a threshold and you acknowledge or resolve that item. The corresponding notification is also deleted and no more notifications for the item are sent.

Multiple-item threshold

Several items fall out of threshold at the same time and one notification is sent for the group of items. If you acknowledge or resolve only one item, a corresponding notification persists for all other unacknowledged and unresolved items.

However, if you select one item from the group, acknowledge or resolve it, and then select Apply to any items created at the same time as this item, the corresponding notification stops for all items that were created at the same time as the selected item.

See Also

Working with Alert Center reports

Using Alert Center reports

Filtering the Items report

Using the Item History report

Updating Alert Center items

Understanding resolving items - examples

Filtering the Log report

Configuring Alert Center records to expire