Adding and editing a new Windows credential

The Credentials Library stores Windows account information for monitors and devices in your WhatsUp Gold database. For more information, see Using credentials.

To add or edit a new Windows credential:

1. From the WhatsUp Gold web interface, go to Admin > Credentials. The Credentials Library appears.
2. Click New to create a new credential or from the list of current credentials, select the credential you want to change, then click Edit.
3. Enter or select the appropriate information:
   • Name. Enter a unique name for the credential. This name displays in the Credentials Library.
   • Description. (Optional) Enter additional information about the credential. This information displays next to the credential in the Credentials Library.
   • Domain\UserID. Enter the domain and user login to use with this credential. To monitor a service on your devices, configure the Windows credential with the correct domain, user name and password and a user account that belongs to the administrators group on the remote machine. If a domain account is used, the expected user name format is domain\user. If the device is on a workgroup, there are two possible user names: workgroup name\user or machine name\user. In any case, the Domain\UserID must contain the backslash (\) character.
   • Password. Enter the password for the login used above. To monitor NT services on a XP machine with an account that has an empty password, the XP Local Security Settings might have to be modified. To do this:
     • Go to Administrative tools > Local Security Settings.
     • Select Security Settings > Local Policies > Security Options.
     • Right-click on the setting Account: Limit local account use of blank passwords to console logon only, choose Properties, then select Disable.
   • Confirm password. Re-enter the authentication password for confirmation.
4. Click OK to save changes.

See Also Selecting a credential type Adding and editing a new SNMP v1 credential Adding and editing a new SNMP v2 credential Adding and editing a new SNMP v3 credential Adding and editing a new ADO credential Adding and editing a new Telnet credential Adding and Editing a New SSH Credential Adding and editing a new VMware credential