Creating device-specific Printer performance monitors

This monitor uses SNMP to collect data on SNMP-enabled network printers. If a failure criteria is met, any associated actions fire. For example, you can monitor for printer ink levels, for a paper jam, for low input media (paper), for a fuse that is over temperature, and more.

Note: This feature is available with WhatsUp Gold Premium Edition only. To update your license, visit the WhatsUp Customer Portal.

To create a device-specific Printer performance monitor:

1. From the WhatsUp Gold web interface, right-click a device, then click Properties. The Device Properties dialog appears.
2. Click Performance Monitors. The Performance Monitors information appears.
3. Click Add. The Select Performance Monitor Type dialog appears.
4. Select Printer Performance Monitor, then click OK. The New Printer Performance Monitor dialog appears.
5. Enter or select the appropriate information:
   • Name. Enter a unique name for the performance monitor. This name displays in the Performance Monitor Library.
   • Description. (Optional) Enter additional information about the monitor. This description displays next to the monitor in the Performance Monitor Library.
   • Ink/Toner Cartridge Select the ink/toner cartridge from which you want to collect ink/toner level data.

   Note: You must set up a Printer performance monitor for each color ink/toner cartridge you want to monitor.

   • Collection interval. Enter the collection interval (in minutes) for how often you want data to be collected for the selected toner cartridge. This number represents the number of minutes between each collection.Note: Your printer may not support all of the SNMP objects associated with the available monitor alert checks.
6. (Optional) Click Advanced to select advanced options.
7. Click OK to save changes.

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