Adding and editing a Printer performance monitor
This monitor uses SNMP to collect data on SNMP-enabled network printers. If a failure criteria is met, any associated actions fire. For example, you can monitor for printer ink levels, for a paper jam, for low input media (paper), for a fuse that is over temperature, and more.
: In order for the Printer performance monitor to work, in addition to being SNMP-enabled, the printer you are attempting to monitor must also support the Standard Printer MIB.
: This feature is available with WhatsUp Gold Premium Edition only. To update your license, visit the WhatsUp Customer Portal.
To add a new Printer performance monitor:
- From the WhatsUp Gold web interface, right-click a device, then click . The Device Properties dialog appears.
- Click . The Performance Monitors information appears.
- Click . The Select Performance Monitor Type dialog appears.
- Select , then click . The New Printer Performance Monitor dialog appears.
- Enter or select the appropriate information:
- . Enter a unique name for the performance monitor. This name displays in the Performance Monitor Library.
- . (Optional) Enter additional information about the monitor. This description displays next to the monitor in the Performance Monitor Library.
- . Select the ink/toner cartridge from which you want to collect ink/toner level data.
: You must set up a Printer performance monitor for each color ink/toner cartridge you want to monitor.
- . Select the collection interval (in minutes) for how often you want data to be collected for the selected toner cartridge. This number represents the number of minutes between each collection.
: Your printer may not support all of the SNMP objects associated with the available monitor alert checks.
- (Optional) Click to select advanced options.
- Click to save changes.
- After the monitor has been added to the library, you can enable the monitor through . For more information, see Enabling performance monitors.
To edit an existing Printer performance monitor:
- From the WhatsUp Gold web interface, go to . The Monitor Library dialog appears.
- Click the tab. The Performance Monitor list appears.
- Select the performance monitor you would like to edit from the list of current monitors, then click . The Edit Printer Performance Monitor dialog appears.
- Enter or select the appropriate information:
- . Enter a unique name for the performance monitor. This name displays in the Performance Monitor Library.
- . (Optional) Enter additional information about the monitor. This description displays next to the monitor in the Performance Monitor Library.
- . Select the ink/toner cartridge from which you want to collect ink/toner level data.
: You must set up a Printer performance monitor for each color ink/toner cartridge you want to monitor.
- . Select the collection interval (in minutes) for how often you want data to be collected for the selected toner cartridge. This number represents the number of minutes between each collection.
: Your printer may not support all of the SNMP objects associated with the available monitor alert checks.
- (Optional) Click to select advanced options.
- Click to save changes.