The Ipswitch WhatsUp Gold v16 Poller is an application used to perform and assign WhatsUp Gold device polling operations to monitor network devices. Specifically, additional pollers installed on your WhatsUp Gold system transmit active monitor and performance monitor data to the WhatsUp Gold server. Extending polling activity across multiple pollers increases the number of devices for which WhatsUp Gold can poll and collect data to send back to the WhatsUp Gold system. This is referred to as clustered polling. Using clustered polling, WhatsUp Gold can efficiently scale polling operations to a larger number of network devices, ultimately providing the capacity to monitor and manage larger networks.
Clustered polling is available to users with licenses for Ipswitch WhatsUp Gold Standard, Premium, Distributed, and Failover editions as well as to trial users working on Evaluation licenses for WhatsUp Gold. Pollers may be installed on any Windows system on the network, other than the WhatsUp Gold server. By default, the WhatsUp Gold poller is installed on the WhatsUp Gold system when you install the WhatsUp Gold application. Additional poller licenses may be purchased and added to your WhatsUp Gold system.
During installation, you must configure each poller to send data to the WhatsUp Gold server by entering a name to identify the poller, the server name or IP address to identify the device running WhatsUp Gold, and valid credentials required to access the WhatsUp Gold host computer. You must also use this information to configure WhatsUp Gold to receive data from each poller installed on your network. The poller is configured through the WhatsUp Gold web interface by clicking Admin > Polling. This launches the Polling Configuration Library dialog where the local poller and additional poller configurations enabled for clustered polling can be added, edited, or deleted. For more information on configuring pollers using the WhatsUp Gold Polling Configuration Library in WhatsUp Gold, see Using the Polling Configuration Library.
Important: The machine on which the WhatsUp Gold poller is installed MUST have the same access to the network as the WhatsUp Gold machine. Polling data is always reported from the viewpoint of the WhatsUp Gold machine regardless of which device performed the polling task. Therefore, if a poller can only access a portion of the network, devices to which the poller does not have access (even if previously discovered by WhatsUp Gold) are reported as down.
Important: If you are licensed for WhatsUp Gold Failover, you should continue to use WhatsUp Gold Failover for full WhatsUp Gold system redundancy. For more information, see Polling and WhatsUp Gold Failover.