Problem Areas: Unacknowledged Devices

This home-level dashboard report displays unacknowledged devices in a specific group. Adding this dashboard report to a dashboard alerts you of unacknowledged devices in a group at a glance, allowing you to quickly resolve issues.

• Device. The network device.
• Device Type. The type of device.
• Unacknowledged For. The amount of time the device has gone unacknowledged.
• In Maintenance. Either Yes or No.

To configure this dashboard report in WhatsUp Gold:

1. In the title bar of the dashboard report pane, select Menu > Configure. The Configure Report dialog appears.
2. Enter or select the appropriate information for the following fields.
   • Report name. Enter a title for the dashboard report.
   • Device group. Select a device group by clicking the Browse (...) button. Select Every device to select all devices regardless of their subgroups.
   • Maximum rows to return. Enter the number of records you would like displayed in the dashboard report.
   • Column 3 width. Enter a width for column 3 (in pixels).
3. Click OK to save changes.

See Also Problem Areas reports Problem Areas dashboard reports Problem Areas: Actions Fired in the Last X Hours Problem Areas: All Completely Down Devices Problem Areas: All Down Interfaces Problem Areas: Device Group Mini Status Problem Areas: Devices with Down Active Monitors Problem Areas: Devices with Down Critical Monitors Problem Areas: General Error Log General: Summary Counts Problem Areas: Tail of Action Activity Log Problem Areas: Tail of Passive Monitor Error Log Problem Areas: Tail of SNMP Trap Log Problem Areas: Tail of State Change Log Problem Areas: Tail of Syslog Problem Areas: Tail of Windows Event Log Problem Areas: Web Alarms