Configuring the Failover Service

The Failover Service watches over the services running on the Primary WhatsUp Gold machine. If any of the services that you include in the Failover Service fails unexpectedly, the Primary WhatsUp Gold machine is considered to be in a failed state and Failover is initiated. You can set the active WhatsUp Gold installation from the WhatsUp Gold console (Start > Ipswitch WhatsUp Gold > WhatsUp Gold) using the Failover Console dialog (Tools > Failover Console).To configure the Failover Service:

1. Enter or select the appropriate information in the following fields.
   • Use ALL selected services. Selecting this option tells Failover that unless all of the services selected go down, the primary Whats Up Gold machine continues to perform network polling duties. In the event that all of the selected services go down, the primary WhatsUp Gold machine is considered to be in a failed state and the secondary WhatsUp gold machine takes over network polling duties.
   • Use ANY selected services. Selecting this option tells Failover that if any one of the selected services goes down, the primary WhatsUp Gold machine is considered to be in a failed state and the secondary WhatsUp Gold machine takes over network polling duties.
2. Select the service(s) that you want to apply to the Failover Service.

   Note: If you use IIS to provide web services for WhatsUp Gold and the IIS web services fail, Failover Service will not automatically failover. You will need to manually set the alternate WhatsUp Gold installation as the active WhatsUp Gold installation. When you have recovered the failed IIS web service, you will need to manually set the restored installation as the active WhatsUp Gold installation.

   WhatsUp Gold services:

   • WhatsUp Polling Engine
   • Flow Collector
   • Alert Center
   • Trivial File Transfer Protocol Server
   • WhatsConfigured
   • Discovery
   • WhatsConnected Data Service
   • WhatsVirtual
   • WhatsUp Web Server
   • API

   Note: The Flow Collector, WhatsConnected, WhatConfigured, and WhatsVirtual services only appear if you have a license for the Flow Monitor, WhatsUp Gold WhatsConnected, WhatsUp Gold WhatsConfigured, or WhatsVirtual plug-in.

   The description at the bottom of the dialog explains how the services you choose relate to your configuration of WhatsUp Gold Failover.

   Important: Click Advanced to configure the Failover Service's advanced settings, including whether the primary machine is automatically restarted when it returns to a normal state.

3. Click OK to save changes.

See Also Configuring your Failover Solution Configuring WhatsUp Gold Failover Configuring Advanced Settings Configuring Windows credentials