Configure Data Collection Advanced Settings

Use the following data collection settings for WhatsUp Gold to use as it attempts to collect data on the current device.

• Timeout. Enter the time (in seconds) that you want WhatsUp Gold to wait before it throws an error while attempting to collect data on a device.
• Retry. Enter the number of times you want WhatsUp Gold to attempt collecting data, when the device does not respond.
• Determine uniqueness by. This option is relevant to the Disk, Memory, and Interface performance monitors. Select to determine uniqueness by:
  • Interface index. Select to determine uniqueness by the interface index.
  • Interface description. Select to determine uniqueness by the interface description. This prevents interruptions in data gathering if a re-index occurs. This option is not relevant for CPUs because most Windows machine CPUs are named "Intel."
• Poll interface traffic counters. This option allows you to select either the default 32-bit counters, or high capacity 64-bit counters. Most devices support 32-bit counters, but a device with SNMP v2 or v3 counters can use the high capacity counters.

  Important: If you monitor high capacity counters for a device, make sure that the device has a v2 or v3 credential assigned to it.

  Note: If you do not select the Interface Utilization Performance Monitor to be used during the discovery scan for the device, 64-bit high capacity counters will not be used to poll interface traffic counters. After the discovery scan has completed, you will have to manually change the device's polling properties in the device properties to use the high capacity counters.