Configuring a critical polling path

To configure a critical polling path for a device's active monitors:

  1. From either the Device View or Map View, on the device for which you want to configure a critical polling path, right-click and select Properties. The Device Properties dialog appears.
  2. Select Active Monitors. The Device Properties - Active Monitors dialog appears.
  3. Select an active monitor, then click Critical. The Critical Active Monitor properties appear.

  4. Select Enable critical monitor polling for this device.
  5. Under the Non-critical monitors list, select the monitor(s) that you would like polled first in the critical polling path, then click Critical.

    Tip: To remove a monitor from the Critical monitors list, select the monitor in the Critical monitors (polling order) list, then click Non-critical.

  6. Under the Critical monitors list, use the Up and Down buttons to place critical monitors in the order that you want the monitors polled. The first monitor is the first polled in the critical polling path. If the first monitor goes down, all monitors below it are not polled until the first monitor returns to an up state. If you select only one critical monitor, this is the first and only critical monitor in the critical polling path; all non-critical monitors are not polled unless the critical monitor is in the up state. Additionally, if a critical monitor fails, all subsequent critical and non-critical monitors are forced into an unknown state until the critical monitor returns to an up state.

    Tip: The paragraph at the bottom of the dialog describes the critical monitor path as it is configured.

  7. Click OK to save changes.