Configuring an SMS Action on the console

To configure an SMS Action on the console:

1. From the main menu bar of the console, select Configure > Action Library. The Action Library appears.
2. In the Action Library, do one of the following:
   • Click New, then select SMS Action.

     - or -

   • Select an existing SMS Action, then click Edit.

     The action properties page appears.

3. Enter or select the appropriate information in the following fields.
   • Name. Enter a unique display name to identify the SMS notification.
   • Description. Enter a short description of the action. This is displayed in the Action Library along with the entry in Name.
   • Country. Using the list box, select the country for the SMS provider.
   • Provider. Using the list box, select the desired provider.

   Note: If the provider list is incomplete and/or incorrect, you can click the Providers button to add, edit, or delete providers in this list.

   • Mode. Either Email or Dialup, depending on how the Provider was created in the system.
   • Email to. If the connection setting is Email, enter the email address of the SMS device.
   • Phone Number. If the connection setting is Dialup, enter the phone number to call with the message. You can enter multiple phone numbers, separated by a comma. There is a 2,000 character limit in this field, so you can enter many numbers.

   Note: Non-numeric characters such as "-" and "." will be ignored.

   • Message. Enter a text message plus any desired percent variable codes. Keep in mind that if you use percent variables, this will greatly increase the character count.

   Note: If the message exceeds 140 characters, the message will be broken into up to 3 parts and will be sent as separate messages ("1 of 3", "1 of 2", etc.).

4. Click OK to save changes.