Configuring an SMS Direct Action on the console

To configure an SMS Direct Action on the console:

1. From the main menu bar of the console, select Configure > Action Library. The Action Library appears.
2. In the Action Library, do one of the following:
   • Click New, then select SMS Direct.

     - or -

   • Select an existing SMS Direct Action, then click Edit.

     The action properties page appears.

3. Enter or select the appropriate information in the following fields.
   • Name. Enter a name for this notification. This name is for your reference only and will never be displayed to the notification recipient.
   • Description. Enter or modify the description. This description appears in the Action Library and is for your reference only.
   • Phone number. Enter the cell phone number(s) of the intended SMS message recipients. You can enter multiple phone numbers, separated by a comma. For example: 555-555-5555, 55 555 55 55 55, (555) 555 5555

   Note: All non-numeric characters other than the comma, such as "-" and ".", will be ignored.

   There is a 2,000 character limit in this field, so you can enter many numbers.

   • COM Port. Select the COM port you want to use with this notification.

   Note: The list displays all ports associated with the GSM modem, including virtual and hard-wired, serial ports. You must select the port that is assigned to the modem in the Windows Device Manager.

   Message. Enter a text message plus any desired percent variable codes. Keep in mind that if you use percent variables, this will greatly increase the character count.

   Note: If the message exceeds 140 characters, the message will be broken into up to 3 parts and will be sent as separate messages ("1 of 3", "1 of 2", etc.).

   Tip: Click Mobile Device Status to insert a link to the device status in the message

4. Click OK to save changes.