Configuring the Failover Service

The Failover Service watches over the services running on the Primary WhatsUp Gold machine. If any of the services that you include in the Failover Service fails unexpectedly, the Primary WhatsUp Gold machine is considered to be in a failed state and Failover is initiated.

To configure the Failover Service:

1. Enter or select the appropriate information in the following fields.
   • Use ALL selected services. Selecting this option tells Failover that unless all of the services selected go down, the primary Whats Up Gold machine continues to perform network polling duties. In the event that all of the selected services go down, the primary WhatsUp Gold machine is considered to be in a failed state and the secondary WhatsUp gold machine takes over network polling duties.
   • Use ANY selected services. Selecting this option tells Failover that if any one of the selected services goes down, the primary WhatsUp Gold machine is considered to be in a failed state and the secondary WhatsUp Gold machine takes over network polling duties.
2. Select the service(s) that you want to apply to the Failover Service.

   WhatsUp Gold services:

   • WhatsUp Polling Engine
   • Flow Collector
   • Alert Center
   • Trivial File Transfer Protocol Server
   • WhatsConfigured
   • WhatsConnected
   • Discovery
   • WhatsUp Web Server

   Note: The Flow Collector, WhatsConnected, and WhatConfigured services only appear if you have a license for the Flow Monitor, WhatsUp Gold WhatsConnected, or WhatsUp Gold WhatsConfigured plug-in.

   The description at the bottom of the dialog explains how the services you choose relate to your configuration of WhatsUp Gold Failover.

   Important: Click Advanced to configure the Failover Service's advanced settings, including whether the primary machine is automatically restarted when it returns to a normal state.

3. Click OK to save changes.