New/Edit Printer Monitor

How to get here

Use this dialog to configure a Printer Active Monitor. This monitor uses SNMP to collect data on SNMP-enabled network printers. If a failure criteria is met, any associated actions will fire. For example, you can monitor printer ink levels, for a paper jam, for low input media (paper), for a fuser that is over temperature, and more.

Important: In order for the Printer Active Monitor to work, in addition to being SNMP-enabled, the printer you are attempting to monitor must also support the Standard Printer MIB.

Note: This feature is only available in WhatsUp Gold Premium Edition. To update your license, visit the MyIpswitch portal.

Enter or select the appropriate information in the following fields.

• Name. Enter a name for the monitor. This name is displayed in the Active Monitor Library.
• Description. Enter a short description for the monitor. This description is displayed next to the monitor name in the Active Monitor Library.

  Failure Criteria

  • If the ink level in any of the cartridges falls below___%. Enter a numerical value for the threshold. If the ink level of any printer ink cartridge falls below this percentage, the monitor is considered down. By default, this option is not selected.
  • If the printer registers any of the following alerts. By default, the monitor watches for all of the listed printer alerts. If you would not like to monitor a particular alert, cancel its selection from the list. If the printer registers one of the selected alerts, the monitor is considered down.

Note: Your printer may not support all of the SNMP objects associated with the available monitor alert checks.

Tip: Click Advanced to set the SNMP timeout and number of retries.

Click OK to save changes.