Add/Edit New Windows Credential Type
How to get here
- Go to the Credentials Library.
- From the web interface, click . The GO menu appears.
- If the WhatsUp section is not visible, click . The WhatsUp section of the GO menu appears.
- Select . The Credentials Library dialog appears.
- Click . The Select Credential Type dialog appears.
- or -
Click . The Edit ADO Credential Type dialog appears.
- Select , then click . The Add Windows Credential Type dialog appears.
Use this dialog to create or modify a Windows credential type for use with the credentials system. The credentials system stores Windows account information for monitors and devices in your WhatsUp Gold database. For more information, see Using Credentials.
- . Enter a name for the credential type. This name appears in the Credentials Library list.
- . Enter a short description for this credential. The description appears with the name in the Credentials Library list.
- . Enter the domain and user login to use with this credential. In order to monitor a service on your devices, the Windows credential has to be configured with the correct domain, user name and password and a user account that belongs to the administrators group on the remote machine. If a domain account is used, then the expected user name format is domain\user. If the device is on a workgroup, there are two possible user names: workgroup name\user or machine name\user. In any case, the Domain\UserID must contain the backslash (\) character.
- . Enter the password for the login used above. To monitor NT services on a XP machine with an account that has empty password, the XP's Local Security Settings might have to be modified. From Administrative tools > Local Security Settings, click on Security Settings > Local Policies > Security Options. Then right click on the setting: and click Properties, and select
- . Re-enter the authentication password a second time to confirm that you entered the password correctly.