System - Problem Area: General Error Log

This system report shows a list of error messages generated by WhatsUp Gold for the desired time period.

Click the column header to change the order and organization of the messages listed.

Report Body

• Date. The date the error occurred.
• Category. The category of error.
• Source. Where the error originated.
• Details. The details of the error.

The following is a list of the type of errors that are logged by this report:

• All errors due to SQL statement failure
• Recurring Report load error
• Engine startup errors (Device load error, Group load error)

Statistics update error

• State update error
• Roll-up activity and failure
• Device or Monitor deletion error
• Exception thrown (check service, process internal event)
• Passive Monitor startup errors

Note: Events that are reported in this log should be reported to Ipswitch. They may indicate an application error or bug.

Use the date/time picker at the top of the report to select a date range and time frame.

In the Date range list, some reports also allow you to specify and customize the business hour report times for reports to display. This allows you to view the network activity only for specified business hours, if you prefer. The date and time format for the date on this report matches the format specified in Program Options > Regional set in the WhatsUp Gold console.

Navigation

You can change the report you are viewing by selecting one from the More System Reports pull-down menu.

Printing

You can print a fully formatted report through your browser by clicking the print icon in the browser's toolbar, or selecting File > Print from the browser's menu.

Toolbar buttons

Use the following toolbar buttons to manage report exports, schedule report emails, and get application help.

Click this icon to add the current report to: your Favorites list (available in full reports). Tip: After selected, Favorite reports can be accessed from the Reports > Favorites folder of the WhatsUp section of the GO Menu. export the report to a file (Text, Microsoft Excel, or PDF available in full reports and PDF available in workspace reports). email a report as a PDF attachment. schedule reports to be emailed. Note: JavaScript must be enabled on your browser for this feature to work.

Click this icon to view help for the current report.