Stopping or restarting the collector

You can restart the Flow Collector Service through Flow Monitor, WhatsUp Gold, and Windows.

To stop or restart the Flow Collector Service through Flow Monitor:

1. From any workspace view or report in the web interface, select GO. The GO menu appears.
2. Click the Flow Monitor icon. The Flow Monitor Home page appears.
3. Click the Flow Service icon in the bottom right corner of the page. The Flow Service dialog appears.
4. Click Stop or Restart. A progress dialog appears as the Flow Data Collector Service stops. After the action is completed, the Flow Service dialog appears.
5. Click OK.

To restart the Flow Collector Service through WhatsUp Gold:

From the main menu of the WhatsUp Gold console, select Tools > Service > Restart Flow collector. The service restarts.

To stop or restart the Flow Collector through the WhatsUp Services Controller:

1. Go to the WhatsUp Services Controller dialog.
   • From the console, select Tools > Services Manager. The WhatsUp Services Controller dialog appears.
     - or -
   • From the the Programs menu, click Ipswitch WhatsUp Gold > Utilities > NMService Manager. The WhatsUp Services Controller dialog appears.
2. In the WhatsUp Services Controller, select the Flow Collector Service by clicking its service Description.
3. Click Stop or Restart.