Activating WhatsConnected licenses

If WhatsConnected is installed using the installation application downloaded from the Web link provided in the purchase confirmation email, the program is fully functional immediately after installation.

If the WhatsConnected license is not automatically activated during installation, you can manually activate WhatsConnected using the activation program in the WhatsUp Gold group on the Windows Start menu.

To activate WhatsConnected manually:

Note: Before you begin the manual activation process, make sure that you have your product serial number available to use in the activation program.

  1. Click Start > Programs > Ipswitch WhatsUp Gold > Manage WhatsUp Gold License. The activation program appears.
  2. Follow the onscreen instructions to complete the product activation.

    Note: When activation completes, a confirmation page indicates that the license has been activated. If activation does not complete successfully, you may be behind a proxy or firewall that is blocking the activation request. In this case, click Offline and follow the onscreen instructions.

For more help and information about licensing, go to the Mypswitch licensing portal.