To install WhatsUp Gold using the default Microsoft SQL Server 2005 Express Edition instance:
Important: WhatsUp Gold systems running on Microsoft Windows Vista require a reboot during the install process if .NET 3.5 (SP1) has not been installed prior to the WhatsUp Gold install.
Caution: We do not recommend using Terminal Services or Remote Desktop to install WhatsUp Gold.
Note: When installing on Windows Vista, additional steps are necessary for the Task Tray application to work properly. For more information, see Task Tray Application fails on Windows Vista.
AutoRun.exe (f
or example, D:\AutoRun.exe
).Click a button next to an additional resource to view that resource.
Click Next. The License Agreement dialog appears.
Click Next to continue.
Important: Make sure that you have a large capacity drive selected for data storage. The data files for WhatsUp Gold can reach a maximum size of 22 GB.
Important: During the initial installation, databases are created for WhatsUp Gold Flow Monitor. These initial databases are limited in size, but are increased the first time the Flow Monitor collector initializes. If at least 16 GB of disk space are available when the collector initializes, the maximum size of the Flow Monitor databases is increased to 4 GB each (16 GB total including transaction logs). If less than 16 GB is available, the maximum size of the Flow Monitor databases is limited proportionately to the amount of free disk space. If your license includes WhatsUp Gold Flow Monitor, we strongly recommend that you verify that you have at least 16 GB of free disk space before installing.
The default path is C:\Program Files\Ipswitch\WhatsUp
. We recommend that you use the default path.
Tip: You can install WhatsUp Gold to a different location. To select a different location, click Change.
After you select the installation directory, click Next.
Note: If the installation program detects data from a previous installation of WhatsUp Gold, the Back up Web and Report Files dialog appears. We recommend that you select Back up the existing Web and report files, then click Next.
The Enable Web Server dialog appears.
Note: You must select a port that is not already in use. If the port you enter is in use, you must enter a different port or stop the service using the entered port before you can continue installing WhatsUp Gold. If you choose to stop the service running on the port you want to use, you must disable it permanently. If you only disable it temporarily, a port conflict will occur the next time the disabled service is started.
After making a selection, click Next.
Note: If the firewall is enabled when WhatsUp Gold is installed, the port you specify is opened in the Windows Firewall. This allows other computers on the network to log on to the WhatsUp Gold Web interface.
To see the release notes after the installation program closes, select View WhatsUp Gold release notes and documentation.
Click Finish. The setup program closes.