Using the Printer Monitor

This monitor uses SNMP to collect data on SNMP-enabled network printers. If a failure criteria is met, any associated actions will fire. For example, you can monitor printer ink levels, for a paper jam, for low input media (paper), for a fuser that is over temperature, and more.

Important: In order for the Printer Active Monitor to work, in addition to being SNMP-enabled, the printer you are attempting to monitor must also support the Standard Printer MIB.

To configure a Printer monitor:

1. Go to the Active Monitor Library.
   • From the web interface, click GO. The GO menu appears.
   • If the WhatsUp section is not visible, click WhatsUp. The WhatsUp section of the GO menu appears.
   • Select Configure > Active Monitor Library. The Active Monitor Library appears.

     - or -

   • From the main menu bar of the console, select Configure > Active Monitor Library. The Active Monitor Library appears.
2. In the Active Monitor Library, do one of the following:
   • Click New. The Select Active Monitor Type dialog appears.
   • Select Printer Monitor from the list, then click OK. The Add Printer Monitor dialog appears.

     - or -
     Select an existing Printer Monitor, then click Edit. The monitor properties dialog appears.

3. Enter or select the appropriate information in the following fields.
   • Name. Enter a name for the monitor. This name is displayed in the Active Monitor Library.
   • Description. Enter a short description for the monitor. This description is displayed next to the monitor name in the Active Monitor Library.

     Failure Criteria

     • If the ink level in any of the cartridges falls below___%. Enter a numerical value for the threshold. If the ink level of any printer ink cartridge falls below this percentage, the monitor is considered down. By default, this option is not selected.
     • If the printer registers any of the following alerts. By default, the monitor watches for all of the listed printer alerts. If you would not like to monitor a particular alert, cancel its selection from the list. If the printer registers one of the selected alerts, the monitor is considered down.

       Note: Your printer may not support all of the SNMP objects associated with the available monitor alert checks.

       Tip: Click Advanced to set the SNMP timeout and number of retries.

4. Click OK to save changes.