New/Edit WhatsUp Health Threshold

Use this dialog to configure a WhatsUp Health threshold for use in the WhatsUp Gold Alert Center.

Note: At this time, the WhatsUp Health threshold is the only Alert Center system threshold.

Specify a Name for the threshold; this name is displayed as the threshold's workspace report title on the Alert Center Home page.

The WhatsUp Health threshold dialog contains three tabs. Select a tab to specify the appropriate category-specific threshold information.

The Database tab contains threshold options pertaining to the WhatsUp Gold database.
Select and enter the desired threshold criteria variables and values.
- Database size exceeds ___ %/GB/MB. Select this option to have the threshold alert when the database size exceeds the value you specify. The default threshold value is 80%.
  Note: If you have an unlimited-size database, WhatsUp Gold uses a 4GB cap to calculate the size of your database.
- Total performance monitors exceed ____. Select this option to have the threshold alert when the total number of performance monitors exceeds the number you specify. The default number of total performance monitors is 3,000.
- Total performance monitor records exceed ____. Select this option to have the threshold alert when the total number of performance monitor records exceeds the number you specify. The default number of total performance monitor records is 2,000,000.
- Total passive monitor records exceed ____. Select this option to have the threshold alert when the total number of passive monitor records exceeds the number you specify. The default number of total passive monitor records is 1,000,000.
- Total expired records exceed ____. Select this option to have the threshold alert when the total number of expired records exceeds the number you specify. The default number of total expired records is 500,000.
- Total devices being monitored exceeds ____ % of license limit. Select this option to have the threshold alert when the total number of devices being monitored exceeds the percentage of the license limit you specify. The default percentage of the license limit is 90%.
  Tip: Click View WhatsUp database usage to view a graph of the current WhatsUp database usage.
The Services tab contains threshold options pertaining to the WhatsUp Gold service and Web service.
Select and enter the desired threshold criteria variable and values.
- The WhatsUp polling service is down ____ minutes. Select this option to have the threshold alert when the WhatsUp service has been down for the number of minutes you specify. The default threshold value is 5 minutes.
- The WhatsUp polling service SQL queries exceed ____ ms on average. Select this option to have the threshold alert when SQL queries exceed the number of ms on average that you specify. The default number is 750 ms.
- WhatsUp web service is down ____ minutes. Select this option to have the threshold alert when the web service is down for the number of minutes you specify. The default number is 5 minutes.
- WhatsUp web service HTTP responses exceed ____ ms on average. Select this option to have the threshold alert when HTTP responses from the web service exceed the number of ms on average you specify. The default number is 1,000 ms on average.
- WhatsUp web service SQL queries exceed ____ ms on average. Select this option to have the threshold alert when web service SQL queries exceed the number of ms on average that you specify. The default number is 750 ms on average.
- WhatsUp discovery service is down ____ minutes. Select this option to have the threshold alert when the WhatsUp discovery service is down the number of minutes that you specify. The default number is 5 minutes.
  Note: Web service threshold checks do not apply to users running IIS.
  
  Note: If you are experiencing a high volume of errors from your WhatsUp Health threshold service checks, please see Troubleshooting the WhatsUp Health Threshold.
The Flow Monitor tab contains threshold options pertaining to the WhatsUp Gold Flow Monitor.
Select and enter the desired threshold criteria variables and values.
- Netflow database size exceeds ____ %/GB/MB. Select this option to have the threshold alert when the Netflow database exceeds the value you specify. The default threshold value is 80%.
  Note: If you have an unlimited-size database, WhatsUp Gold uses a 4GB cap to calculate the size of your database.
- NfArchive database size exceeds ____ %/GB/MB. Select this option to have the threshold alert when the NfArchive database size exceeds the value you specify. The default threshold value is 80%.
  Note: If you have an unlimited-size database, WhatsUp Gold uses a 4GB cap to calculate the size of your database.
- The Flow collector service is down ____ minutes. Select this option to have the threshold alert when the Flow collector service is down for the number of minutes you specify. The default threshold value is 5 minutes.
- Any bounce traffic occurs. Select this option to have the threshold alert when bounce traffic occurs on a Flow Monitor source.
- Host records exceed ____. Select this option to have the threshold alert when the number of host records exceeds the amount you specify. The default threshold value is 2,000,000 records.
- Raw data records exceed ____. Select this option to have the threshold alert when the number of raw data records exceeds the amount you specify. The default threshold value is 1,000,000 records.
- Total sources sending data exceeds ____ % of license limit. Select this option to have the threshold alert when the total sources sending data exceeds the percentage of license limit that you specify. The default threshold value is 90% of license limit.
  Tip: Click View Netflow database usage to view a graph of the current Netflow database usage. Click View NfArchive database usage to view a graph of the current NfArchive database usage.
Note: The Flow tab appears only when you have WhatsUp Gold Flow Monitor plug-in licensed and enabled. Your license file determines whether or not you can access a plug-in. To update your license to purchase WhatsUp Gold Flow Monitor, visit the MyIpswitch portal.

Notification

Select the notification policy you would like to apply to this threshold. This policy begins sending notifications when an item falls out of the threshold you configure above. If you do not see an appropriate threshold policy, or if the list is empty, browse (...) to the Notification Policy dialog to configure a new policy.

Note: It is not required that you select a notification policy for use with every threshold. If you do not select a notification policy, no notifications are generated for the threshold, but a workspace report with the out of threshold items will still appear on the Alert Center Home page.

Threshold check

Enter a value for the threshold check interval, or the interval at which the Alert Center checks the WhatsUp Gold database to see if there are items out of the threshold's parameters. The default polling interval is 3 minutes.

Select Automatically resolve items no longer out of threshold to have Alert Center automatically resolve items when they go back inside the parameters of the threshold.

Note: We advise that your threshold check interval be shorter than the amount of time for which you are gathering data for this threshold. For example, if you configure a threshold that checks CPU data every 10 minutes, your threshold check interval should be 9 minutes or less. If the threshold check interval is longer than the data sample period, the Alert Center may miss data relevant to the threshold.

Click OK to save changes.