Group - Performance: Ping Availability

This performance report displays ping availability data collected during the selected time period from the device group displayed at the top of the report. You can configure the data collection for individual devices through Device Properties > Performance Monitors > Configure Ping Latency and Availability.

• Device. The network device.
• Interface. The network interface.
• Packets Sent. The total number of packets sent throughout the current group during the selected time period.
• Packets Lost. The total number of packets lost throughout the current group during the selected time period.
• Percent Packet Loss. A percentage of packet loss throughout the current group for the selected time period.
• Total Poll Time (minutes). Amount of total time (in minutes) that passed during the time period selected..
• Time Unavailable (minutes). Amount of total time (in minutes) that a device was unavailable in the group.
• Percent Available. The total availability percentage averaged over all samples during the selected time period.

The Device Data table displays the same information as above, but on a per device basis.

Note: The Percent Available is a weighted average of availability for all data entries. It is not a simple average of percent availability for each entry.  The value for the total availability percentage is reached by:  multiplying the availability percentage with the amount of time that passed between polls to get a sum for each entry. Add those sums and divide by the sum of all time periods between polls.

Note: Values displayed in the table are the average values for the selected time period. Values displayed in the summary are the minimum, maximum, and average values for the selected time period. If raw polling data has been averaged into hourly or daily summarized data, the values for min and average, or maximum and average can be different. In some cases, they may be very different if there was a period of time when polled values were much higher or lower than normal.

You can verify your report rollup settings on the WhatsUp Gold console via Program Options > Report Data.

Split Second Graphs

To see a real-time graph for a device's availability, hover over a device's interface in the Interface column.

Below the body text is a summary of the above information:

• # if Interfaces. The total number of monitored network interfaces.
• Packets Sent. The total number of packets sent over the selected time period by the monitored interfaces.
• Packets Lost. The total number of packets lost over the selected time period by the monitored interfaces.
• Total Poll Time. The total amount of time in minutes the monitored interfaces were polled.
• Time unavailable. The total amount of time the monitored interfaces were unavailable.
• Percent Available. The percentage of the amount of time the monitored interfaces were available.

Thresholds

Report percentages are displayed in colors that represent the CPU utilization thresholds:

• Red.  above 90%
• Yellow. above 80%
• Green. 80% or less

Use the date/time picker at the top of the report to select a date range. The date and time format for the date on this report matches the format specified in Program Options > Regional.

Navigation

You can change the group you are viewing by clicking the group name in the application bar at the top of the page.

You can change to another group report by selecting one from the More Group Reports list.

Printing

You can print a fully formatted report through your browser by clicking the print icon in the browser's toolbar, or selecting File > Print from the browser's menu.

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